Newbie disaster printing

Bambu Lab A1 Series Troubleshooting
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Soooooo new to this.
I have never used a 3d printer before.
I’ve been trying to print a mask and it’s been terrible.
I keep getting lines, stringy line and it also just purges purges purges.
Here is an example of what I am trying to explain.

IMG_1196
IMG_11962262×1970 861 KB

Any help or you tube video or anything.
Oo and a part came broken on the ams. The spool and can’t find on where to get that fixed or buy a new spool holder.
So lost.

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While my first instinct was to ask you to dry your filament (without a dryer, you can set the heat bed to the recommended temp, put it on the bed, use half a cardboard box to trap the heat, flip the roll over after half the recommended time, wait until time has passed => done) there may be more to it.
https://wiki.bambulab.com/en/filament-acc/filament/dry-filament

Can you provide some pic’s of the broken part and set-up? I myself do not have an A1 but there are plenty others on the forum who can help.

:four_leaf_clover: & :crossed_fingers:

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Addendum: On the European Bambu Lab shop there’s an A1 spool holder available for €3,99 under Spare parts → Other.
US shop $2,99

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Thank you Eno.
But I am trying to find the one that goes on the AMS 4 loader thing. It came broke.

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I will try that thank you so much for taking the time to help me.

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I think this is what you are looking for. In the US shop it is listed under spare parts and you select AMS Lite to find it.

If it is just one of the arms on the spool, you can get those separately

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I would give you a bear hug if could.
Thank you for your time and helping me.
I really appreciate it.

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You are welcome.

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