Why does the AMS on the X1C LCD and in the Device panel of Bambu Studio show an unknown filament in slot 2, when the Prepare panel of Bambu Studio shows it as Generic PETG?
And, how can I add new filament types, like “Prusament PETG”?
It’s not a Bambu filament. When I click Sync it says:
“There are no compatible filaments, and sync is not performed.”
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Sometimes you need to close Bambu studio and reopen. Then sync filament, that should work.
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I would also chime in with double-check your connection. I was getting the same error and couldn’t figure it out but had bumped the cord on the back.
Hello Everyone
I’m at a certain age when things dont sink in, lol when doing a muti color print and on the plate shows a block of colors to use how do you determine what color goes in what slot on the AMS to get the right colors ? or will the clever bambu sort it for you as long as i have the correct colors in the AMS
Regards from confused
You must tell BambuStudio which colors are where. You can do that with the Device tab. If you aren’t using Bambu filaments, you have to enter the color information manually. Then, in the Prepare tab, set the AMS filament positions to match what you’re using.
This doesn’t sound real clear. Ask again if you need more help…
FYI, if you are getting the “There are no compatible filaments, and sync is not performed.” and you have been printing off of the spool holder in the back, you need to unload that filament and load something from the AMS. I was using a silk PLA with a cardboard roll so I had disconnected the AMS. When I went to print something from the AMS, I go this error. To fix it, I used the screen to unload the filament on the back spool holder and load a filament from the AMS. Once I did that, it resolved that issue.
REBOOT YOUR INTERNET ROUTER!
I had the same problem of “There are no compatible filaments, and sync is not performed.”. I figured out that the network was not connecting to the X1c printer.
Rebooting the Printer did not help. Rebooting the PC did not help. I had to reboot the Network Router in order for it to connect. I wonder if my Printer is dead if there is no Internet??? In any case, check your Printer Network connection… If it says it cannot connect, them reboot your Internet Service Provider Router. Turn it off. Wait a few minutes. Turn it back on. Make sure your PC can connect to internet. THen turn on your Bambu Printer… Wait for it to sync.
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I’m finding that if I open Studio/Orca fresh, do the resync first - it usually works fine. I’ll then import/drag-drop the file into Studio/Orca, if its a 3mf file I’ll do another resync as I’m seeing it happen on downloaded 3mf’s more often.
Of course if this doesn’t resolve the issue then the other recommendations on this thread would be the answer.
Ok I just had this problem now & did experiance it before. .
MY Solution was 1 of 2 reasons…
I had used the ext’ aux feed to try TPU.
On reconnection I found this issue with nothing sync’d & same msg as above…
On this occasion I had changed to 5GHz the day before on my pc, instead of the 2.4GHz logged with X1C originally, so I changed this first.
After this, it will still register as not syncing, you must unload any film manually on the Printers screen.This is pretty obvious how to do it so I wont go into detail.
Then once unloading has finished, select each filament in turn on your AMS- in my case A1 > A4 then C1 > C4.
There is a small icon above each icon of filament info as a part circle with an arrow pointing clockwise & a A1,A2,A3 etc relavent film slot inside it. Click one at a time & it will sync that station, wait until it stops the circular motion, this means it should now be synced & do the next one until you have done all your filaments.
Now back to PC & syn or resync again & all should be back to normal.
This worked for me x2 & I hope it helps someone although this is a year old thread
Happy Printing 