Not for nothing but WTF???
You posted about this in March and it’s now November and you’re still doinking around? What happened to your chargeback dispute?
In all candor, the gap in time gives the appearance that you didn’t take action in a timely manner which isn’t a good look for you. It takes less than 30 days–90 at most if they try to counter-dispute–to get a chargeback to stick. So what happened? Why is this still an issue 7 months later? If you didn’t act within the first 90 days of the dispute, you may have lost your window.