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[BrotherC]

Hello,

We apologize for this, but we are currently experiencing some delays. We shared a bit more information here:

Communication Delays

We are currently experiencing a shortage of staff at our headquarters due to health reasons caused by the widespread of Covid. This, along with additional limited resources due to upcoming holidays, will most likely result in additional delays to ticket responses. Please rest assured that every query is logged and will be handled as soon as possible. We truly apologise for any inconvenience this may cause you.

If you opened a ticket from our Techical Support section, please allow us a bit of time and we will get back to you ASAP.

Thank you for your understanding.