Not allowed to sign in

I just got this message when i logged in:

The I clicked on the arrow on the right side and was logged in.
Dont know which ip-adress bambulab sees and why it behaves so strange.

Did this problem happen when using this account “newsletter”?

Did you use a network proxy? If so, please disable it and try again.

Thank you for your answer.
Yes, I used this account.
No, I did not use and dont use any proxy.
I cannot reproduce this behavior.

I had the same ip error but site working now.

I have also experienced this problem, several times already. When restarting the browser it mostly works again (Firefox).

I also use firefox, but no restart was necessaary. Simple click the button “Bambu Account”.
It seems a little bit like a captcha :grinning:

Okay. If you encounter the issue again, please tell us :slightly_smiling_face: