Nothing but Issues since new firmware

So my X1 Carbon with AMS was printing great till the newest firmware update and not prints just do not want to stick to the bed at all. I have tried multiple items and multiple filaments and I just get them usually not even making the test lines or first layer, I have managed a couple of prints with the new textured plate but the standard plate has stopped working.

Im also having awful issues with the top finish on parts with compound angles, wasted tons of filament now testing and been waiting for a reply on the ticket for about 4 days.

Just cant work out why its suddenly changed and also why the top finish is so bad, printed horizontal one part was awful but vertical it was good. The latest part though I cannot get a good print at all if i do manage to get it to stick even on the textured plate.

Frustrating as it was working great, few minor issues with last software update which i managed to fix but this issue even with all the tests run multiple times I cant get round and I really dont want to have to start firing the old Ender 3 machines back up again.

Anyone else has sticking or problems since the last firmware update a few days back?

5 Likes

I have the exact same problem as you. All of a sudden nothing sticks, tried cleaning everything, switching filament, different nozzle, different bed, nothing works. The prints won’t stick at all, did the bed manual levelling and nothing. Did you get any further reply to this or solution?

2 Likes

I cant tell you how nice it is to finally hear its not just me. It was sticking and running fine till the firmwade upate then boom. I bought the textured plate and have mansged some prints on that but i need a smooth finish on some parts.

I still havent received a reply at all on my ticket, i fully understand they are probably super snowed under but it was sad times having to fire the ender 3 back up today and get that 4x print time come up.

Was yours only after the update?

4 Likes

Yeap. I have around 300h on it, everything smooth, could print with the textured or any other bed. Now all of a sudden nothing works, not even the pre sliced models stick. Also turned to the dusty ender 3 that is now working to try to compensate for the bambu. I can’t tell for sure that it was the update, but the thing is, before everything was smooth and the only thing that changed was the firmware. I already resetted the printer, manually calibrated the bed but nothing

3 Likes

That is the same as mine then. I decided to take the slicer out of the equation and print the pre insalled scraper and even that came off the bed.

Very frustrating as i asked can i just revert back the firmware but i have read u cant.

I still love the x1 carbon its an amazing machine, however i dont think customers should be the bug finders for paid products.

Its now like watching paint dry seeing the speed of the ender 3 lol

6 Likes

I did the exact same thing. After resetting the printer, I installed the original bed, tried the scraper as it is the fastest one and the benchy and it didn’t get past the calibration lines as those were already lifting. Yea, for what I found, reverting to older firmware isn’t possible, though it should be. I am of the same opinion, the machine is great and a game changer but this is very annoying as I had some prints ordered for the weekend and now I am trying to get everything done in a ender. Let’s hope we get an update monday or something

3 Likes

Im doing exactly that. My customer isnt patient as they come to me for speed of delivery. So ender is now running again. Same job as carbon. 5 hours on the carbon and 24 on the ender ! Lol

The machine is a game changer with some truly amazing advancements in technology and features.

Fingers crossed it gets resolved soon yeah

4 Likes

This is a very strange bug that apparently a lot of people are experiencing. If the cause is actually the new firmware, I am very curious to see how exactly it is caused.

I mean, your first layer not sticking can have a lot of hardware causes, but for it to be software (or firmware) that would mean something seriously wrong with temperature control of maybe even bed levelling. I really cannot think of any other ways the software could cause a first layer not to stick

By the way, done multiple prints on the new firmware and aside from the now even longer calibration procedure, I have not noticed any difference.

3 Likes

I agree i cant really see how the new firmware is doing it, i mean mine now seems to turn the chamber fan on with PLA prints which it didnt used to do.

I can i can onlh assume its lidar sensor or leveling related in the software side.

Some sort of feedback would be nice though for sure.

2 Likes

I have had a problem of printing in mid air after 20hrs of a 2day print, this has not happened before but since I updated. I cannot seem to find another reason which would have caused it. I use a whambam plate and have had no problem with print sticking thus far.

2 Likes

I am glad you posted this, I was about to preorder. I will wait until it is solved.

Just wondering, is there no way to make a rollback on firmware?

1 Like

I am having all sorts of issues since the new update. Some items aren’t adhering to the plates, infilll is falling apart or compressed, top layers look terrible. It is completely unusable.

2 Likes

There is no way to rollback the firmware I have read on here and has been confirmed by Bambu direct to another user.

The top layer finish on some of my items is dreadful, if it has curves or a radius top many have gone in the bin, which is weird as my ender 3 has been running 40 hours straight now and the same components have just come off that machine with a very respectful finish to them

2 Likes

Found another user on reddit with the exact same issue: https://www.reddit.com/r/BambuLab/comments/110l1fq/i_knew_i_shouldnt_have_updated_before_a_project

It is definitely firmware related, as it was the only thing that changed to all of us.

1 Like

Well spotted. Its so relieving though knowing its a more common issue. I wish the same as the other guy had printed 75% of my order day before. Turned jt on in fhe morning “beep” new firmware. My first thought was hmm last time the software said update it all went wrong.

Solved that one and sent support the video. Its going to need another firware update i think.

1 Like

Let’s just hope support replies quickly with more and more people having the same issue. For now the bambu is a 1500€ paperweight

2 Likes

Im in the wrong business i need to be selling paper weights worth that much :rofl:

2 Likes

OK, so I’m thrilled to have come across this thread. Nothing but issues since the update. Still can’t print using the cloud – an ongoing issue that pre-dates the update… I have managed a few successful prints via the SD card, but I’m seeing this OFTEN:

Freshly calibrated, too…

No rhyme nor reason to when it works or does not.

NOT HAPPY!!

2 Likes

Have you beved been able to print from the cloud?

1 Like

I have not! I have uninstalled and reinstalled Bambu Studio. Same results. Extremely frustrating. I do wonder if it has anything to do with having upgraded my laptop to Windows 11. The desktop is still on Windows 10. Is there a chance that Windows 10 and windows 11 installs cannot peacefully coexist on the same home network? I’m grasping at straws. To be clear, I’m having the issues on the Windows 10 machine, which has historically worked perfectly… The recently upgraded Windows 11 laptop seems to continue to work perfectly with BS, notwithstanding the issues with the printer itself.

1 Like