I’ve had my X1C about 3 months and it’s got coming up on 2000 hours on it. In that time, it’s damaged two different buildplates by doing the pre-ABL nozzle wipe sequence in the build area, instead of on the tab at the back.
The first time happened after I killed a print and restarted it from the printer screen. The nozzle dug a hole in the print area too far forward and to the right from the tab. I opened a ticket with support and they blamed it on me having recovery after step loss disabled (I had read somewhere it caused some problems I can’t recall).
I enabled the option and it just happened again the other day. I cleaned and lubed the lead screws, did a printer calibration, and shut the printer off for the night. In the morning, I turned the printer on and started a print. I noticed that it was doing the wipe sequence too far forward and to the left from the tab. I killed the print and resliced it just in case and it did everything normally from there.
The second one is on the right. You can barely see it, because I caught it and stopped it before it went too far, but it looks worse in person.
Has anyone else had this happen?
On a side note, I was waiting for my current print to finish before I got the logs to open a ticket, but I just discovered that you can write logs while the printer is active. I thought I had the option to cache cloud print files to the card enabled, but it is not (it must have disabled itself, which is another concern). Does this mean I can remove the card to get the logs? Is there a way to get the logs over the network?
