Yesterday I bought an A1 mini as a birthday present for my nephew, and a few hours later the price dropped by €50 with the code SUBEUPRN0531. An AI assistant named Ida confirmed that canceling the order and repurchasing it was the only way to get the correct price, but she rejected the cancellation because “it was already shipped” (although we know this isn’t true, as they only “printed the label” and actual delivery takes several days). The AI said, “You can refuse the package or return it to us after receiving it if you don’t want it,” but, knowing Bambulab’s corporate culture, this will only lead to more expense, trouble, and lies.
This is just the latest bad experience… The previous one was a long struggle to get the items I had paid for but only partially received on a box with a false weight declaration; the previous one was a series of lies about the first shipment… Not to mention the sabotage of the LAN-only mode or the firmware scam.
Counting down the days until I find an alternative and ditch Bambulab for good…