I have found that if i rate it with a picture, it then lets me amend the rating and give 5 start, but i have to give 3 first then change to 5. Happens a lot for me.
I tried this case, but did not reproduce. If possible, could you share with us such a rating?
We will handle this case in later printer firmware update.
It still looks like it is an issue. I had a z-homing axis fail and re-started from the the printer. On my print history it only shows the cancelled print and I am unable to rate it.
I tried to upload a photo to here to demonstrate, but I was unable to do so.
That’s because your “trust level” is “new” (welcome to the forums btw)
Re-starting from the printer doesn’t leave a trace in the cloud of the print being actually completed, I think the solution requires a bit more that what’s deemed viable from business standpoint just to be able to rate the print more than 3 stars.
Also - if you’re waiting to get boosts by completing necessary print time, if cancelled print is re-started from printer, that won’t count towards boost granting.
Prints need to registered with the cloud, failed prints need to be re registered to count (sent back through the cloud), re-printing from the printer isnt considered as registered and wont count ( the first will be registered as a failed print )
Yes I know that but BBL promised this would be fixed in a firmware update…
maybe a misunderstanding, as im sure thats the way its meant to be @Tanklet ?
the existing failed print needs to be re registered to be amended
Dont forget you can also appeal the rating