My p1p printer will not complete the update. Freezes at 50% and then asks me shut it down and try again but the same issue occurs. Also, the hot end will not heat up, is that due to the firmware not updating?
I’m also having this issue. Have you found a solution to this yet?
i have this issue too. a solution would be nice. I saw a reddit post who fixed it by getting a firmware to put on the sd but sadly it seems its only available via support and not available for all…
Welcome to the forum.
What firmware version are you currently at?
Have you tried hotspotting your your phone and connecting to the internet that way to download the firmware update?
Hey Jon, i am currently on 01.05.01.00. It says that the download went through and keeps stuck at 66% / 72% while saying installing. then it says failed.
I also tried a different network. i will try hotspot next just to test everything i can.
I think it has to do something with the toolhead. It cant report any temp / wont heat up also it sometimes shows 7 degree and slowly work its way to 0. Maybe its blocking the firmware update somehow.
Also during the installation i hear some noises before it crashes like its resetting the mainboard and with that the stepper.
Its really sad that this happend. I just got this device today and its already broken. I checked all toolhead connections too. Currently waiting for support to answer. I have read that there is a way to update the firmware via micro sd card but you can get the files only from support.
update via hotspot dont work too
Couple things I would try.
Remove the SD card and reinstall it.
Format the SD card via the printer.
Do a factory reset.
did already try this. also formated the sdcard in pc and then reformat in printer. SD card seems to be fine.
Factory reset i did now the 4. time.
i build 5-6 printer in the past so i know the rodeo of testing and trying out. Thats the sad part. I bought a P1S because i dont want to tinker anymore
It’s really unfortunate that you are having issues. Hopefully support will be able to remedy the situation quickly.
yeah. thanks for the help anyway!
I hope they answer soon. I found some reddit posts where they say that it took over 20 day for the support to reply.
Just a thought, have you tried a different sd card?
no i havent. Put another formated SD Card in, reformated within the printer and started update.
Again:
Downloading seem to work fine. percentages are running up.
It switches to updating and at 66% i hear the first short fan ramp up. Then it gets stuck for a while. Then a second fan ramp up occur and the display jumps to fail.
also the logs only contain rubbish indicating the esp not working correctly.
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The logs are encrypted.
but why? not only are there no places to manually download firmware, you can also not diagnose thing by your own? thats anti consumer…
Stuck at 66%.
Disconnecting the AMS and rebooting worked for me.
Then when reconnecting AMS the AMS firmware also updated as well.
Maybe it was getting stuck on the AMS update.