I’m having lots of trouble. My P1S is less than a year old, bought in November 2025, and I’ve printed consistently with it all year up until now a month ago when it started to fail to connect. I was printing with no issues one weekend, then the next weekend comes and it just won’t connect. I am able to go through all the binding steps and can see the printer added to my account. It will say I’m connected but will refuse to actually respond to any commands like moving the bed or turning on the light, then says it’s disconnected. This is the same in Handy and on my computer.
Here’s everything I have tried to solve it:
Turn printer on/off (obviously), didn’t help. Unplugged and waited before rebooting, didn’t help. Removed printer from my account and rebound it, didn’t help. Forgot printer in my bluetooth settings and toggled bluetooth on/off and removed printer from my account before rebinding, didn’t help. Factory reset of the printer, didn’t help. Formatted the micro SD and reconfigured to read my network per the wiki instructions, didn’t help. Router has been restarted, didn’t help. I created a new network on my wifi (tmobile 5g home) to only use 2.4ghz, reconfigured the SD again to recognize this network, and rebound the printer, this didn’t help either. To my knowledge everything is up to date, the printer, phone, Handy, Studio, computer, and nothing with my wifi has been changed before. All of these steps I’ve tried multiple times.
I opened a ticket with bambu support for all the good that will do. They’ve told me to do all the things I already was doing and then blamed my wifi. They said to try connecting the printer do a different wifi, but I’m at home why would I have 2 wifis? They said to connect the printer to my mobile hotspot, WHICH ACTUALLY WORKED, but this can’t possibly be the fix long term or even short term. They had me take apart the printer to find the wifi antenna and check if that was damaged. How would I know if it’s damaged? It looks fine and was plugged in. And with no explanation they sent me a new wifi antenna to install. It’s been installed, printer has been restarted, factory reset, bluetooth forgotten and toggled, bound, connected, annnnd doesn’t do anything. Now bambu support is telling me to turn off all my security, VPNs, anitvirus, and firewalls. This is my work computer, needless to say even if I was allowed to do that, I am not doing that. It has worked on this computer and my wifi all year up until this point.
I am out of ideas and need help. I have not found similar threads with this issue and bambu’s support is useless.