Hello,
The night before May 6th, we had a thunderstorm with lightning and we were printing overnight, (all printers are on surge protection) the next morning (note: we were not struck by lightning), after the prints they were working on finished, 2 of my 3 P1S’s started firing this error (HMS_0300_0A00_0001_0005: Force sensor 1 detected unexpected continuous force. The heatbed may be stuck, or the analog front end may be broken) not just on force sensor one, on multiple sensors. We tried all of the basic troubleshooting that is said in the article over this (HMS_0300_0A00_0001_0004: An external disturbance was detected on force sensor 1. The heatbed plate may have touched something outside the heatbed. | Bambu Lab Wiki) I asked the discord community and they said to proceed making a ticket.
Over the past week we were back and forth with Bambu support, and eventually we ordered a heated cable, we replaced that on both printers, nothing changed and the problem persisted, and we told them that, so today we received some piezo boards, all heated sensors, cables that they sent and we replaced them, now the problem persisted even after, basically, replacing all of the electronics under the bed. Please advise on what we should do as this is causing a 1 almost 2 week downtime in my small business.
Any help is greatly appreciated.