PLA-CF filament type loading process stuck (Bambu Handy)

Dear Bambu Team,
experiencing the below detailed issue and would appreciate your kind assistance and suggestion to reach a resolution - not sure if only me facing this kind of strange behavior.
Althoug there are some PLA-CF topic running already, found none discussing this particular issue on Bambu Handy level.

Issue
When I try to change filament type in Bambu Handy to PLA-CF (AMS slot #3) the process gets stuck appearing a warning message that this “filament is hard and brittle…” parallel with an additional small “Loading” message on top of it - pls see uploaded screen.
The “Loading” message keeps spinning endlessly and not able to click on “Confirm” on the below warning message either.

Circumstances and Troubleshooting facts
The same selection process works flowless with any other filament type - except PLA-CF
Power cycled all devices,
0.4 hardened steel nozzle installed and set in the tool properly,
I am able to actually print with PLA-CF inserted in AMS with using generic PLA setting, however there I need to amend the print properties - loosing hence the advantage of the pre-defined PLA-CF profile. Means filament works with AMS & my P1S, not stuck, nor broken in any tube.

1 Like

Dear Team,
Trust my message finds you well.
I wanted to kindly inquire about the status of the review and resolution advice on my above detailed issue, I’ve been awaiting for some time now.
Your insights are highly valued, and I would greatly appreciate your prompt feedback whenever it’s convenient for you.
Thank you in advance for your attention to this matter."