Please do NOT use Canada Post for anything

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I purchased the X1C combo knowing that it would come in 3 different shipments. The printer and AMS came via FedEx quickly and without issues. The problem I am running into now is that I do not have the filament buffer kit, therefore I cannot use the AMS.

I opened a case, but was basically told to pound sand. I am now left with a printer that I cannot use multi material on because I am going to be waiting for months on a $30 part. This is not a great situation.

Bambu Labs, please DO NOT use Canada Post for anything. They are a worthless government company that constantly screws up and is forever on strike. I would have gladly paid for FedEx or UPS or any other reliable courier.

I love the product so far, but this sours me a little bit for any future business use upgrades if this is the level of care and support. A little disappointing.

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Would think the buffer would be with the AMS. I don’t know because I was a sucker and bought a P1P and fully upgraded it weeks before the P1S was launched. So everything was separate I think. If you weren’t in Canada I’d send you one. I have one new and one used. Sorry.

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Appreciate that. It’s also the cables and whatever else I need. The communication has been pretty poor about it. Though I have got a good deal on a great printer now, I can only be a little upset.

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