How is this fair? I create Hue Forges, just started a few months ago, but have a Mass Effect series and some other kind of popular pictures (with multiple profiles I created) that people seem to like. I noticed someone posted a print with a comment, but when I look at the statistics, it doesn’t show that anyone has printed or even downloaded it. When I inquired this is the message they sent back to this request:
2026-07-22 05:44:06
classification :
MakerWorld
Bug Report
MakerWorld Website
Comment :
I noticed someone printed one of my James Vega models, they shared their picture in the comments, but it doesn’t show that someone printed it on the statistics.
Response:
2026-07-23 12:12:39
Hi there,
Thank you for contacting MakerWorld Team.
The situation you mentioned is normal.
Users contribute to the download count of your uploads, but to maintain the safety and fairness of our community, our system imposes certain limitations on the counting of download and print quantities contributed by each user.
This means that if certain users exceed the set frequency limits for downloads or prints within a certain timeframe or if the users’accounts downloading or printing your model has already reached its contribution limit, the download and print count may not be credited when downloading or printing a model.
This measure is currently applied universally across the platform to prevent abuse, and to maintain fairness and accuracy in the counting system.
Thank you for your understanding regarding this matter.
If you have any further questions or concerns, please do not hesitate to reach out to us.
Best regards,
MakerWorld
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As of writing my statistics for this picture show 6 collects, 0 downloads, 0 prints. I know they changed the point system recently, so this is what I am operating off of from their own post, which also contradicts themselves (full link to post here: Why We’re Upgrading Our Points System - MakerWorld - Bambu Lab Community Forum):
It is not about cutting rewards or hiding the rules. MakerWorld will keep creator rewards at the same generous level. It is about making them fairer. MakerWorld will provide regular, plain-language updates on what it values and will keep listening to community feedback.
but,
We’re hiding the exact formula, not to be secretive, but to let us train and refine it without it being reverse-engineered.
So, I can only imagine that someone sees one of my pics, likes it, clicks on my profile and see that I have a whole Mass Effect series, start downloading and printing them back-to-back because they are excited; but in doing so it negatively affects my count. I am not some large creator and have only been doing these for about 2 1/2 months.
I can’t ask for any limits as they have stated they are not telling anyone their new super duper secret formula. I will message them I don’t agree and to look at it again but have zero hope that someone will actually look at it and do anything from my previous experience with customer support.
Sorry for the long post, but what can I do?












