Points review required 24 hours after last successful review

MakerWorld
1

If you ever wondered why does it only happen to me, it doesn’t it happens to all of us.

I constantly receive these annoy notifications that my points were reviewed successfully, despite never knowing my points being accrued was in question.

Yesterday I received my latest.

I went to redeem some points for some gift cards as I was going to purchase another printer, filament, parts and makers supply items and I wasn’t even allowed to redeem a single point for a gift card before getting the dreaded message.

We need to review your point history before proceeding. The review will be completed in 7 business days. Sorry for any inconvenience.

This is excellent news (insert sarcasm photo here), one of the filaments is on a 2 day sale, a premium priced filament.

I guess I loss that opportunity due to BL deciding that my earning points is such a horrendous act that must be treated with disdain.

I am still waiting for the “lost in transited AMS I ordered on the 2nd with BL not able to assure me they will be able to provide the item I ordered within a month of actually ordering it!

Who knows how long it will be before my latest order will take, now, I have to wait for (up to) 9 days (they way working days remember) for my trustworthiness to be yet again determined, the same as it has every couple of days with those notifications.

In the same way BL needs to rot out “bad actors”, they really need a trustworthy system that the positive actions of designers can increase that score and they become assumed heroes rather than accused villains.

Some people here believe I have an inside track, a trusted association or some other means to have BL on my side, clearly that isn’t the case.

Others may think it is my honest and outspoken praise and more importantly, my criticism of BL that is the reason for the extra grief I seem to have to deal with.

Yes, I know others go through this situation, but, do they go through all the rubbish I have to deal with in regard to BL?

Multiple lost deliveries, multiple points reviews delaying purchases, 30 day ticket reviews. Refusal to remove models that the user admits they stole from me. The other things I will not disclose.

I am annoyed, people.

1 Like
2

I think it happens when you get a lot of points in a short time? I had this happen recently after the release of my latest model.

I don’t release models very quickly, so I don’t see it very often, but I did get this recently also.

3

The last time it happened, it also prevented me from benefiting from a discount.

I also noticed something today (I will not disclose yet) that furthers my belief that BL has an issue with me.

2 Likes
4

You can always redeem points for gift cards and keep a few of those at the ready for when popup sales happen. Of course if they want to review those too it could be an issue all over again.

5

My AMS is already delayed significantly. I had some put aside for a new printer, which is also required immediately.

The ones I am trying to redeem now are for the extras.

6

That’s why I always redeem them one by one as soon I have enough points for one. The 1 year validity period is more than enough to be able to buy anything I need/want.

What’s your next printer? Don’t you want to wait for the rumoured printer for the end of the year?

7

I had four to redeem.

I am dying, waiting is a healthy man’s game.

Another P1S combo.

8

Fair enough but I’m not patient at all, to the contrary XD

Noice :grin:

1 Like
9

You have a pretty high publishing frequency. I wouldn’t be surprised if this triggered some kind of automatic fraud prevention, which could lead to your voucher request being checked more often.

10

Are you suggesting one equals the other?

If my sharing of many models I designed indicates some form of fraudulent behaviour then the system has other issues.

I am hopeful they are not that dumb.

1 Like
11

Maybe not dumb but just inexperienced. This place still smells of fresh paint and who knows how long it has taken before guys like you started having it rain points? Their fraud detection may not be that great yet.

Not defending them. I don’t have a clue about the behind the scenes here, but I can see various scenarios where ham-handed automated rules pull out innocents as well as guilty.

Doesn’t make missing a sale easier but maybe customer service will understand the issue and give you the sale credit?

12

I have moved my order around and delayed some elements.

I have ordered the printer, parts, new filament and maker supply items.

I have deferred the other filaments.

1 Like
13

On a brighter note, it is an excellent problem to have, having to frequently redeem points such that the system is triggered.

Missing a sale sucks nevertheless :sweat_smile:

2 Likes
14

I have done well with some of my recent models.

I found something I am good at creating and others appear to enjoy playing with.

It doesn’t; stop me from designing, prototyping and publishing stuff just because I find it interesting. Most of those get fewer than 10 downloads. But, I do not care.

15

No, of course not. I only mentioned one possible cause for the frequent investigations of your voucher requests.

1 Like