On one of our three X1-Carbon printer we get poor video quality most of the time. It is not always this bad but often.
Does anyone know of a fix?
The camera is starting to fail. Bambu has replaced cameras with similar “Purple” under warranty for others on the forum.
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I’ve started to have that same issue with my camera. My timelapses are no good anymore because of it. It’ll come and go throughout a print. I don’t print anything more advanced than PETG, and I don’t even print that very often. Therefore, in my case, I don’t feel as though it’s a heat issue.
It happened to the two X1Cs that I use for ABS so I thought it was heat related… but honestly it could be total coincidence. Unfortunately the only way I could fix it was to replace them both. Double unfortunately mine were over a year old so they weren’t under warranty. One peculiar thing I noticed when I compared the original camera to the new ones, the new ones didn’t have that ferrite choke on the cable. I don’t really know enough about cameras to know why it isn’t needed anymore.
I had this happen after printing some PC, so I agree it tends to be temperature induced. Bambu was quick to replace the camera under warranty with a few sample images uploaded in the support case as evidence. Luckily replacing the camera is extremely easy.
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Cool! I’m not the only one having this issue. Starting a ticket right away!