Print from external Spool: Unchecking "Enable AMS" not working

Hello,
I’m having a strange problem with my X1C. The problem is, I can not print from an external spool without unplugging the AMS. Unchecking “Enable AMS” does NOT do the trick. I’m also printing with a X1E at work, where that works without an issue, but not on my X1C at home.

I experience the following behavior:
I usually have the external spool in the slicer as Filament #5. I manually load the filament in the printer, I assign #5 to the part in the slicer, slice plate, print plate, uncheck “Enable AMS”, check if it has the right filament asigned and hit send.
The print then starts like intended from the external spool, does the flow calibration (if enabled) and prints the corner lines in the back.
BUT THEN it stops, cuts the filament and and promts to pull the external material out to load something else from the AMS.

It does that evey single time, doesn’t matter what meterial I try to print from the external spool. On the X1E at at work, the exact same workflow works just fine.

Currently the only way to print from the external spool, is to disconnect the AMS cable and resync the filaments in the slicer (so it is the only fimament in the list). Only then it will finish the print from the external spool.

Firmware:
X1C: 01.08.00.00
AMS: 00.00.06.44

Any help to resolve this would be much appreciated.

1 Like

Did you have any luck resolving this. I am having the same problem

This may be a confusing UI issue rather than anything else.

If you uncheck the AMS option in the print window, it doesn’t make it at all clear that you no longer choose anything in the filament selector.

Just choose the print option. As long as you have the correct filament selected in the slicer and matching on the printer, you are good to go.

If not, some screenshots and more info would help generate an answer.

Actually yes, I did resolve it.

The issue seems to have been somewhere inside the printer profiles in the slicer.
I still don’t know what exactly caused the behaviour but after deleting all the printer prolfiles and readding them with factory settings, the issue was gone.

I still think it is strange, since I never changed anything in the profile settings related to such behaviour and even checked the profiles many times to find the issue.
But in any case, now it works as intended.

Thank you for your responses guys. ( xxFRESHxx and MalcTheOracle)
I started a 10 hour print before I saw your response so when that is complete I will try your suggestion and see what happens. For this print I disconnected the AMS as was suggested in some other comments and that did work but your response seems to make more sense.
I will let you all know the outcome
Tony