Print head housing melted

Lately we have been having clogging issues with my X1C. We believe that issue is solved. This is we noticed the back of the print head housing was melted.

Has anyone else encountered this?

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My toolhead started smoking yesterday after a clog, luckily I saw it and turned it off right away.

Scary stuff for sure. What was directly behind that piece? Im at work or I would look at mine. Cant tell from the pic what actually heated up. Kinda looks like there was a flame involved

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Have you added a chamber heater by any chance?

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I have not added any heater. I have had issues with clogging though. I don’t know if it’s related but the filament cutter will not cut. I mostly use PLA, so I don’t think it has to do with different filament types.

Bet the area that the cutter passes through is warped from whatever caused that much heat. Definitely find that source of heat.

Are you using the stock hotend?

Also, are you printing PLA with the door and top closed?
That wouldn’t have caused the damage but would explain why you’re having so many clogs.

I assume you’ve replaced the hotend, was the fan shroud damaged as well? Just wondering because the plastic shouldn’t melt at the temp PLA is, and that’s close to where the extruder motor is. I’m more curious than anything

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On the p1s my tool cover has some slight melting although not as bad as your cover and it wasn’t clogged (well…until this morning but its unrelated to the melting). I have the upgraded bambu labs hotend on there.

Problem was figured out. User error was to blame.