On the last day of the anniversary sale, I ordered 53 items from bamboo lab. I received 53 items but six of them were incorrect. I spent 40 minutes chatting with bamboo lab providing information on the six items not received and information on the six items that received an error. At the end of the chat, a support ticket was entered.I’m still not sure they got all of the information correct. I am in the US and wonder if there is any other way to resolve an issue like this?
If you have a ticket in, I guess you just wait. I’ve always have tickets resolved to my satisfaction.
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