PSA: Impersonation Scams Alert

We’ve noticed an increase in fake websites and Facebook ads impersonating Bambu Lab. These scams trick users into paying for products they won’t receive, often through look-alike domains or fake discounts.

Please stay alert:

  • Our official sales website is: store.bambulab.com (Our trusted resellers: bambulab.com/dealer)
  • Watch out for unfamiliar domains or unusual spellings (e.g. bamboolab.com, blmake.pro)
  • Be wary of extreme discounts or “clearance” deals you didn’t see on our official pages

While it’s impossible to fully eliminate these scams, we’ve been taking action over the past few months through legal measures and collaboration with platforms like Meta.

A big thank you to Maker’s Muse for highlighting this matter and offering actionable suggestions in his video.

18 Likes

I know it is an obvious question but…
Is Bambu actively going after these fake sites and their creators?

Am asking as quite a few companies seem to think it is enough to report the offending sites to DNS providers and the law.
While the offending website might eventually disappear, those behind it usually get away unharmed and with the stolen money.
Bambulub is clearly a fake website trying to steal money for everyone but I doubt it will be the last one.
There is just too many of these scams to see an end any time soon.

2 Likes

Yes, our team has been actively working against these scam sites in the last few months, but it can take some time until they are removed.

5 Likes

I’ve seen a ton of fake Bambu ads on Facebook and Instagram driving to fake Bambu sites. Ramped up hard about a week before the anniversary sale. I report them when I see them. Which is every time I go to either of those sites/apps.

Facebook has more incentive to accept ads blindly than it has to screen them. One of those activities makes it money and the other costs it money.

1 Like

Before ordering always check the following things:

  • check the “real” domain. In modern browsers it is highlighted, e.g. “bambulab.com
  • check the real possibilities to pay. Often there are a lot of options, but finally only credit card or pre-pay is possible.
  • check if the “trust seals” are real by verifing them on the official trust seal webpage
  • check if you can find legal terms and legal notice and if this could be real

For German users there is a website which you can use to check if it is a fake shop or not: Fakeshop-Finder

3 Likes

Is there a place we can report these sites? there is one spamming on facebook and its imitating your site with cheap prices.

Yes - you can either open a ticket to let or team know, or you can sent me a Private Message here and I will quickly report the issue to our team.

3 Likes

And what do I do if there is a fake makerworld profile trying to scam me?

2 Likes

You say you have been collaborating with META . Meta is Facebook and nearly every advertisment on Facebook is a scam. Meta doesnt care about us. They only care about money. If you are working with other platforms , Who are they? Meta are one of the worst offenders and you can complane as much as you want but it never changes.

1 Like

Yes i totaly agree. Facebook dont check if an add is real or fake, All they care about is making money. Its sad that a company like FB wont even verifi an advertisment before they allow it on there platform.

3 Likes

They’re doing exactly what the law allows, and will not change until consquences get applied. Be sad, but be sad at your broken and ineffective government.

Read into section 230 liability if you are intrigued. They MUST remain provably ignorant :slight_smile:

3 Likes

It really sucks for small businesses and companies if it happens to them, especially if somebody is impersonating their business and the scammers are getting the profit.

It really is that all these big companies just care about money than their own consumers, which is sad to see.

1 Like

The Facebook fake ads are what really gets me. Facebook should be responsible for these but its like they just let anyone put up ads that pays.

Facebook should be responsible for these but its like they just let anyone put up ads that pays.

Regulation is the thing that will change that. Thats a 4 letter word to the current admin so dont expect it, enjoy your online scam slop lol