RANT: BL failed to deliver my order and want evidence

[Update]

Package 3 of 3 has arrived - The second AMS.

Still no 1 of 3 the AMS bridge.

At 4am this morning the delivery was scheduled for Tuesday. I am not a great sleeper due to my disabilities.

At 8am I am woken by the doorbell. I wake up each day blind for a few hours. I make my way downstairs, trip and fall down the stairs. I am at the bottom of the stairs for around an hour before I can get myself up. I eventually make it to the door, still unable to see. I open the door at find a box by touch, I pull it into the house and go and rest.

I have just watched the security footage, there is something to see as someone did turn up. The delivery driver was at my door for 7 seconds before leaving. This is despite the requirement to give me more time as a disabled person let alone not responding to me calling out I was hurt.

You will note that “no safe place” has been given and “more time needed” is enabled.

The delivery driver did make sure there was evidence of the delivery.

Can you see the parcel in the photograph? I can’t, it might be a variation on the school art class joke about a white rabbit in snow. I clicked the larger version, it isn’t a corrupt thumbnail as the bigger image is equally black.

This is the full video including; driver getting to the door, dumping the box, waiting just 7 seconds and leaving. Remember, no safe area has been provided for the driver to abandon the package and needs more time has been enabled for disabled people to be able to accept the delivery.