I upgraded to 10.09.01.00, ran a calibration test and then had a successful print. started a second print and walked away while it warmed up. Came back and found the printhead had gouged the build plate. Cleaned everything off, flipped the plate and tried again while watching the process. The issue seemed to be when the print head went to read the plate bar code, it wasn’t hovering over as it should it was actually on the plate. when it went to move it started to gouge the plate again. I ended up completely powering the printer off, letting it sit and then powered it back on. I have since successfully completed a Benchy and another flat print successfully so it looks like the issue might be resolved, but still very concerned.