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Oh boy! That’s an apologist’s point of view if there ever was one. It also ignores the fact that one thing they cannot excuse is the frequent stockouts of filament. I’d love to hear their explanation for that, especially when no other market players are experiencing such shortages outside of Bambu. It would be like Eskimos running out of ice.

No, I don’t subscribe to that notion. You can’t legally take money and not deliver. The technical terminology for that is fraud. Fraud in legal parlance is the financial damages that result from a misrepresentation, which too many posts on this forum have attested to.

Many users have reported issues with filament availability and order fulfillment. For instance, a forum thread titled “Filament is almost ALWAYS out of stock… What gives?” discusses these concerns.

Filament is almost ALWAYS out of stock… What gives?

And let us not forget the outstanding complaints that got them a rating of F with the Better Business Bureau regarding order cancellations, shipping delays and in so many cases, just complete unresponsiveness. How do you defend that my friend?

BBB