I really hope they will back off with these new “rules”.
I’ve purchased just a month ago, sadly can’t return anymore, but happily gonna sue them with the help of the Consumer assistance of BMUV. They cannot disable the main function of a device that has been bought.
I’d like to see them backtrack on this, and give us an option to use the printers only on local network, and totally close them off of the outside internet.
I have two X1C’s and they are great printers.
I have only had to put a ticket in once, for items that were not delivered to my works. This was resolved quickly.
From what I read on this forum, I was lucky that this went smoothly.
MakerWorld just looks dodgy. People nicking other peoples work. Not particularly good reading on this forum about MakerWorld.
You say you want to help but if we look at the post about you putting tape on spools, that started May 2023, @SupportAssistant posted just a couple of times, stating that the issue was sorted.
This is clearly not true as people are still having issues. Bambu Lab still send out defective taped spools and they don’t care about it.
How do you think this looks to others reading these posts?
Do you want to improve?? Doesn’t look like it… I believe in actions and not words.
Although you may be correct in some aspect, unfortunately MakerWorld has gained such a strong model base that even if a dozen top designers removed themselves from the site MakerWorld would still thrive.
It’s inevitably the best and undoubtedly the largest file hosting platform amongst 3D printing platforms in such a short period… I used to catch myself heading over to printables or even thingaverse still in the beginning. But most those files make their way over to MW…
Maybe so! For now. But those things can change quite quickly with poor business decisions and lack of respect for those that are providing the free labor to support this platform. How many pre-orders were canceled in the last 48 hours? How many models were removed from Makerworld?
They can correct their course or watch someone else poach their user base at this point.
Designers have already sold out most of their models for tokens or whatever it is they offered for the soul lol. People have been tripping over each other to pump out whatever model they could think of. While jumping ship from the other model sites they were once loyal to. And theyll always have new users that didnt experience this change. It will just be normal if you want to use a bambu. Bambu has enough coasters and star wars nick nacksfor a lifetime. Established lol
Most people wont actually follow through on threats. It will be business as usual in a couple months after their next release. Which, if they were smart, theyll drop a teaser of very soon to redirect attention.
Diversify! Stop only supporting one brand at a time and people wont end up in these weird corners.
I’ll be voting with my wallet. I will no longer give BL any more of my hard earned cash until they reverse course. Further I will instruct all family and friends who were “dazzled” by my new P1S to not buy one but seek alternatives from BL’s competitors.
Sadly only been 1.5 months of owning it and now have buyer’s remorse due to this kick to the groin from BL.
Have posted my 1-star feedback to Trust Pilot for what its worth.
I encourge everyone to withhold using MakerWorld or buying anything from BL until they see what they’re doing is not in a customer’s best interest or at the least a fair compromise for both company and consumer.
Nevermind modern decorative vases and trays lol…
You will find that their Trustpilot rating has dropped to 1.8 over the last 48 hours.
Down to 1.7 now on Trustpilot.
The latest announcement is clearly not sufficient. No word on future printers, and no word on whether print farm integration will be free and available for open source print farm software.
Trustpilot score has zero weight in regards to people purchasing Bambu printers. It’s always been low and Bambu printers sell like hot cakes. Your mission to bomb it with negative reviews won’t change anything.
They have officially asked for honest feedback through this official channel. So why not give it to them? The best way to be heard as a customer is to make one’s voice heard. So that no one can say “you are just a tiny minority”.
Their score is now just 0.1 above a certain competitor’s (you know which one), and I wouldn’t say that competitor is selling machines like hotcakes anymore, as it used to be.
You really are in your own little world.
1000 negative reviews on Trustpilot with over a 1 million printers sold. That’s 1 percent of owners. That is a grain of sand in a bucket. No one will bat an eye at it.
Keep telling yourself that you’re making a difference if that makes you happy.
It’s the ratio of positive to negative expressions that matters. It’s called “sentiment analysis”. Google it.
In this video, Jeff Geerling explains why the reaction so far is inadequate:
Dear Bambu Lab Team,
Let’s talk about what this firmware update (01.08.03.00) really is - because we both know “security” is just the wrapping paper on a classic ecosystem lockdown play.
You’re following the same blueprint we’ve watched unfold across the industry:
First comes the “critical security update” that just happens to require cloud authentication, then suddenly basic features like remote monitoring or multi-material printing need a “Pro subscription.” How long until OrcaSlicer compatibility becomes a “premium feature”? Or until your AMS starts rejecting “unauthorized” filament spools?
Your “authorization control system” is a solution looking for a problem. The only security threat here is to our right to use the printers we own. Requiring server authentication for LAN mode? That’s not network security - that’s data harvesting and control. You’re building the infrastructure for future monetization while calling it protection.
You claim this prevents “abnormal traffic and attacks” - yet your own cloud infrastructure is creating the very problems you claim to solve. Users are reporting login failures and system load issues BECAUSE of your cloud requirements. The irony would be hilarious if it wasn’t so frustrating.
Here’s what you need to do:
Your move from normal ecosystem to walled garden isn’t just disappointing - it’s suspicious. Every printer company that’s gone down this road has eventually reached for our wallets. At least have the honesty to admit this is about future monetization, not security.
The community made Bambu what it is today. OrcaSlicer and third-party developers helped build your success. Remember that before you throw it away for a subscription model that nobody asked for.
We’re not angry because we don’t understand. We’re angry because we understand exactly what’s coming next.
Actually, its a grain of sand in a bucket of 100 sand grains. I feel like it should be 1000, but we will go with your math.
But “Keep telling yourself that you’re making a difference if that makes you happy.” as that 1 of 100 commenters. I always imagine one person wearing a suit of armor, standing in the doorway of a complaint department with a sword. Yelling “you wont make a difference, so back off”
Is it me or the lastest (today) MakerWorld update show, for every user, the list of its recent makes on his Homepage ??
Like everybody can now see what I printed ??
Checked on my account on a new private chrome tab : everything is visible to anyone … wtf ?!
edit: oh I understand… it’s my ratings that are “public” so here I am… Time so stop rating
Yeaaaah it’s not just you, all of a sudden we ALL have our history on display. To get rid of them, go to each review individually, edit, remove the pictures you added.
We’ll see. Seems like all the canceled orders and loud voices have already made a difference.
Yup we will see.
For those of use who have been around on the forum some time know that “canceling” your order isn’t an easy thing to actually do. You have a 30 minute window to “cancel” your order. Once it’s past that you wait till it’s delivered and then ship the printer back. How many legitimate orders were placed and then canceled in this window? That’s a really tight turn around for anyone to place an order, read about the controversy and then legitimacy cancel it. This makes me wonder how many people might not be telling the truth…
You’ve been here less than 24 hours and have a name “byeByeBambu”. Let me guess, you’re not here to be a contributing member of the community are you? You’re only here to cause controversy and strife.
Yeah, I’m a Bambu customer in the thread literally titled ‘Share your feedback’ sharing my feedback. You’re quite astute.
And judging someone’s feedback by how much time they spend on a company forum is a pretty terrible metric, but given that you seem to live here I understand why you go that route.