…are you here to be the police of who gets to give feedback? good grief
here is some extract feedback to add to this thread
my feedback is to let me just print my way, with what every software I want to print from. No need for any cloud connection, no apps, no software, no MITM software, no subscriptions…
It’s actually .1%, not even worth a look.
He’s not judging by your time, it’s your name, it’s obvious what your agenda is.
My ‘agenda’ is I’m a customer mad about the announced changes, as Bambu Labs joins the long list of companies that don’t let you do what you want with the thing you bought.
How anyone isn’t a tad miffed by that is beyond me to be honest. Even if it doesn’t affect your personal workflow like it does many, the precedent of stripping away features should concern you.
I’m not some huge customer by any stretch, but I pick up ~8 rolls of filament every month or two and was looking to get a new printer soon. Those filament sales and the printer sale are going elsewhere if the changes go through, which is a shame because the hardware is great for the price but not worth taking a risk on a company that has shown they can’t be trusted.
(And he opened his response with ‘you’ve been here less than 24 hours’ so yeah, he’s at least partially judging based on how much time you spend on the company forums which is just silly.)
And the issue is that this isn’t about security, that’s just an excuse to exercise more control over the product you own.
I would bet every dollar I’ve spent on 3D printing over the last decade, which would probably be a soul shattering number to see, that they have some sort of subscription based plan in the works for their printers. And they know that the 3d printing community is all about open source, so if they have open hardware then any feature they try to charge for will within the week be implemented in an open and free way.
And with that I’m out, I don’t ALSO need to be living on these forums!
Fingers crossed they cave to the feedback.
It is true that it can be challanging to deal with Bambu Lab as a company. I for one requested a B2B account, so I didn’t have to hassle with taxes, vat and such. But! For some reason, when adjusting my account to a B2B account, they bungled up my address, they added three digits to my housenumber. So I requested them to remove those numbers. (That is right, I am not allowed to adjust my shipping address, only my billing address) It has currently taken them two weeks to escalate the ticket… They still haven’t fixed the address…
Might also be a security feature I guess…
Funny, I had no problem changing my shipping address, which I did just a couple of weeks ago.
What features are they stripping away?
Go read one of the other 500 plus posts that answer this question maybe
So you or ‘byebyebambu’ can’t list one feature being stripped away. Got it.
Funny, for every person that has a problem, you counter it all the time with your positive experience. It counts as a positive experience and that’s good, but it may not even be the same experience as some have in the end.
Changing address and billing address is something trivial and everyone can do it… unless you are on a B2B account. Are you? If yes, then is a restriction applied to some and to others not and should also be addressed. Being quiet about it won’t fix it and as seen, being vocal is the only way to get answers from Bambu.
This coming from a guy that has lots of bambu printers and not from a hater. Love the hardware, hate the company decisions.
Supported LAN mode for all models with no “authorization and authentication protection mechanism” scheme (that by the way has been hacked within 1 day). 3rd party software integration equal to Bambu Lab. Ability to use random 3rd party accessories (such as BigTreeTech’s) without the blessing of Bambu Lab while not losing support.
And their Terms of Use still state
Your Bambu Lab product will automatically search for and download new update packages to provide you with timely update services.(…) Due to the importance of these updates, your product may block new print job before the updates is installed
That blog post honestly does nothing to alleviate my concerns.
They still have in their ToS that they can require you to upgrade your firmware and can block printing until you do so, and this doesn’t say they won’t have subscriptions but that none will be mandatory to ‘use’ your printer.
‘Use’ it in what capacity? With what features stripped away?
This is a product I bought and own, they should have no say in how I’m using it.
why remove the show all feature and create a button for it ??? everytme i click on a user name it feels like they only have 4 models ! this is ridiculous @BambuLab please put it back as it was
I have loved my P1S since I bought it during the Black Friday sale in 2023, and now with over 3600 hours on it, I have recommended Bambu printers to everyone that asks me about 3D printing. I’ve had three friends purchase printers based on my recommendation. I was looking to purchase another printer but was waiting on the new release before deciding. If it wasn’t the new model, then I was going to get another P1S or an A1. Because of Bambu, I’ve gotten into modeling on Fusion 360 and now have several models on MakerWorld.
But now, with the announcement that Bambu will limit how I can use my printer that I paid for with my money, I feel I can no longer support or recommend Bambu printers. The printer is no longer under warranty, so if it breaks, you will not repair it. It’s solely my printer, and if I can’t use something that I own without being restricted by the manufacturer, then do I really own the printer, or am I just renting your services until you deem that it will no longer be supported by your servers?
Once the new firmware is implemented, I will be looking for a new manufacturer that will not restrict how I use my printer. I was fine with using your cloud service to send my files to my printer, but Bambu Slicer isn’t the best software on the market, so why would I want to be forced to use an inferior product? I bought Bambu because it was the best. But now you want to force users to use your inferior software, and that is where I’m drawing the line. Where does it end? What’s stopping you from making it subscription-based?
I’m sad because your printers are great, but the consumer shouldn’t be forced to use your software and cloud service just to use their printers. No other company does this with consumer 3D printers. I’ve read a lot of comments online of people who are getting into 3D printing and were going to buy your product but are going elsewhere now. How many potential and existing customers are you turning away because of this business model? And now with the current president threatening to raise tariffs on Chinese products, you’re just making it harder for a new customer to justify buying a Bambu printer.
Once the new firmware is released and I can no longer use Orca Slicer, which is a better software than Bambu Slicer, then I will be leaving Bambu. I will regretfully have to sell my P1S and move to a new manufacturer. I will take all of my shared models on MakerWorld and move them somewhere else.
This is not an easy decision and not something I want to do, but I don’t believe consumers should be forced into a corner by a company just because they purchased a device from them. We aren’t renting them. I respectfully ask that you do not go through with the release of this update. But if you do, you will be forcing a lot of customers away, a lot of customers that love your products but not your policies. I hope this is not just read and tossed away but sent up to management to add with the many others I’m sure were received.
With the discussion of the auth changes flooding all areas that encompass 3d printing being predominately negative, there needs to be a discussion of the positives that I have experienced from switching to Bambu.
A little history about myself, I picked up an ender 3 v2 in mid 2020 and immediately got sucked into the possibilities of 3d printing. with the possibilities came the understanding of the limitations of FDM overall as well as of the printer that I originally purchased. This was a capability that not only I but my household would benefit from.
This put me onto the journey of printer modding, which led to printer building, which lead to more modding, so on and so forth. flash forward to today and I have had a few different ender 3s, a Switchwire, an ender extended 400x400x500, and a current build of an AWD Voron 2.4 to replace the 400x400x500. throughout this entire time, through all of the modding and tuning and testing and slicer revisions and custom Gcode, I have reached a point where I could print most things fairly quickly and with a low failure rate.
The big glaring issue is that if anyone in my household wanted to print something, due to the nuances of each machine and each slicer and each filament, each of which on their own and with stock machines provide a learning curve, are exasperated by the custom nature of my printers, meant that I was the only one capable to printing. wiggly dragon model that was all over TikTok that my kid wanted? I had to slice and print. Candle making tools my SO found on printables? I had to slice and print.
This is what led me to a Bambu X1C. The printer itself is capable in its own right and is a great printer on its own, but with that printer comes an environment that just works. One of my kids wants to print something they found online? load it into Bambu, select the filament, slice, and print. They want to use one of those cool text plates that make it look like a galaxy? pull the basic plate, put the galaxy one it, select it in slicer, and print. Due to the restrictions present in this environment 3d printing is no longer something that Dad does and is now a skill set available to everyone in the household. This has led to the addition of 3 more AMS connected to that X1C.
With more printing by more people within my household, comes situations in which the print, or printer, may fail, which typically they are able to solve by following the on-screen menu, one of the messages present in the HMS tab on device in the slicer.
However, maybe the best example I have encountered of the benefits of this “walled garden” ecosystem was a situation with some Black PLA that was ordered from Bambu which ended up being subject to the taping issue that occurred recently. Situations of this nature never occur at the opportune time, and this was no different. I was out of state on a work trip and received a message from my SO stating that she had received (which I also received due to the connected nature of the printers ecosystem) an error from the printer that the filament was unable to load. She had followed the steps on the screen, and it still would not load. Normally, this would mean that there wouldn’t be anymore printing until I returned and fixed whatever the issue is. Luckily, thanks to this community, the standardization of the hardware within the printer and AMS, and the Wiki with the teardown and maintenance procedures, she was able to disassemble the AMS and reorient the magnet that had been pulled through by tape from the filament spool.
So, to anyone that has read this far in the ramble of mine I ask that you remember that for every one of us that tinkers or mods or runs a printer farm, there are a multiple of people that just want it to print the thing that they load. Bambu Labs ecosystem caters to the normies, and that’s not a bad thing. Those normies are the ones that will continue to push adoption and the need for the 3d printing, the industry that we all enjoy, to become as ubiquitous as sewing, cooking, or any other skill of that nature.
To be honest, who is stupid enough to tape down filament to the spools for a system that has a filament runout sensor? Really gotta wonder how one can perceive this gross incompetence as a beneficial situation.