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and what are pinned models?? are do you get them pinned… this new version of the software you made totally doesnt do it for me its really not helping us makers to get views! everytime a user is getting my link sent to him or her they think I only have 4 models !: this is reallly not cool !

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I have loved my P1S since I bought it during the Black Friday sale in 2023, and now with over 3600 hours on it, I have recommended Bambu printers to everyone that asks me about 3D printing. I’ve had three friends purchase printers based on my recommendation. I was looking to purchase another printer but was waiting on the new release before deciding. If it wasn’t the new model, then I was going to get another P1S or an A1. Because of Bambu, I’ve gotten into modeling on Fusion 360 and now have several models on MakerWorld.

But now, with the announcement that Bambu will limit how I can use my printer that I paid for with my money, I feel I can no longer support or recommend Bambu printers. The printer is no longer under warranty, so if it breaks, you will not repair it. It’s solely my printer, and if I can’t use something that I own without being restricted by the manufacturer, then do I really own the printer, or am I just renting your services until you deem that it will no longer be supported by your servers?

Once the new firmware is implemented, I will be looking for a new manufacturer that will not restrict how I use my printer. I was fine with using your cloud service to send my files to my printer, but Bambu Slicer isn’t the best software on the market, so why would I want to be forced to use an inferior product? I bought Bambu because it was the best. But now you want to force users to use your inferior software, and that is where I’m drawing the line. Where does it end? What’s stopping you from making it subscription-based?

I’m sad because your printers are great, but the consumer shouldn’t be forced to use your software and cloud service just to use their printers. No other company does this with consumer 3D printers. I’ve read a lot of comments online of people who are getting into 3D printing and were going to buy your product but are going elsewhere now. How many potential and existing customers are you turning away because of this business model? And now with the current president threatening to raise tariffs on Chinese products, you’re just making it harder for a new customer to justify buying a Bambu printer.

Once the new firmware is released and I can no longer use Orca Slicer, which is a better software than Bambu Slicer, then I will be leaving Bambu. I will regretfully have to sell my P1S and move to a new manufacturer. I will take all of my shared models on MakerWorld and move them somewhere else.

This is not an easy decision and not something I want to do, but I don’t believe consumers should be forced into a corner by a company just because they purchased a device from them. We aren’t renting them. I respectfully ask that you do not go through with the release of this update. But if you do, you will be forcing a lot of customers away, a lot of customers that love your products but not your policies. I hope this is not just read and tossed away but sent up to management to add with the many others I’m sure were received.

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With the discussion of the auth changes flooding all areas that encompass 3d printing being predominately negative, there needs to be a discussion of the positives that I have experienced from switching to Bambu.

A little history about myself, I picked up an ender 3 v2 in mid 2020 and immediately got sucked into the possibilities of 3d printing. with the possibilities came the understanding of the limitations of FDM overall as well as of the printer that I originally purchased. This was a capability that not only I but my household would benefit from.

This put me onto the journey of printer modding, which led to printer building, which lead to more modding, so on and so forth. flash forward to today and I have had a few different ender 3s, a Switchwire, an ender extended 400x400x500, and a current build of an AWD Voron 2.4 to replace the 400x400x500. throughout this entire time, through all of the modding and tuning and testing and slicer revisions and custom Gcode, I have reached a point where I could print most things fairly quickly and with a low failure rate.

The big glaring issue is that if anyone in my household wanted to print something, due to the nuances of each machine and each slicer and each filament, each of which on their own and with stock machines provide a learning curve, are exasperated by the custom nature of my printers, meant that I was the only one capable to printing. wiggly dragon model that was all over TikTok that my kid wanted? I had to slice and print. Candle making tools my SO found on printables? I had to slice and print.

This is what led me to a Bambu X1C. The printer itself is capable in its own right and is a great printer on its own, but with that printer comes an environment that just works. One of my kids wants to print something they found online? load it into Bambu, select the filament, slice, and print. They want to use one of those cool text plates that make it look like a galaxy? pull the basic plate, put the galaxy one it, select it in slicer, and print. Due to the restrictions present in this environment 3d printing is no longer something that Dad does and is now a skill set available to everyone in the household. This has led to the addition of 3 more AMS connected to that X1C.

With more printing by more people within my household, comes situations in which the print, or printer, may fail, which typically they are able to solve by following the on-screen menu, one of the messages present in the HMS tab on device in the slicer.

However, maybe the best example I have encountered of the benefits of this “walled garden” ecosystem was a situation with some Black PLA that was ordered from Bambu which ended up being subject to the taping issue that occurred recently. Situations of this nature never occur at the opportune time, and this was no different. I was out of state on a work trip and received a message from my SO stating that she had received (which I also received due to the connected nature of the printers ecosystem) an error from the printer that the filament was unable to load. She had followed the steps on the screen, and it still would not load. Normally, this would mean that there wouldn’t be anymore printing until I returned and fixed whatever the issue is. Luckily, thanks to this community, the standardization of the hardware within the printer and AMS, and the Wiki with the teardown and maintenance procedures, she was able to disassemble the AMS and reorient the magnet that had been pulled through by tape from the filament spool.

So, to anyone that has read this far in the ramble of mine I ask that you remember that for every one of us that tinkers or mods or runs a printer farm, there are a multiple of people that just want it to print the thing that they load. Bambu Labs ecosystem caters to the normies, and that’s not a bad thing. Those normies are the ones that will continue to push adoption and the need for the 3d printing, the industry that we all enjoy, to become as ubiquitous as sewing, cooking, or any other skill of that nature.

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To be honest, who is stupid enough to tape down filament to the spools for a system that has a filament runout sensor? Really gotta wonder how one can perceive this gross incompetence as a beneficial situation.

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well, taping down filament is a solution that works when confronting an issue that arrives when you stick a piece of plastic through a hole in the cardboard tube and then expect it to pull through. Taping the filament as a method of securement works well, as long as the correct type of tape is used, and the tape is applied in the correct way. The environments that the filament experiences during transit also determines the type of tape used.

I would argue that definitively proclaiming that using tape as a solution makes someone stupid or grossly incompetent says more about the person making the proclamation then the parties solving an issue that involves global shipping, multiple manufacturers, and multiple material types.

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I’m getting so sick of these Orca slicer users acting like it’s the best ever and Bambu Studio is inferior junk. That’s like your opinion man, so stop stating it like it’s fact.

I got my printers around the 2023 black Friday sale too. I have two X1Cs, a P1s, and an A1 Mini. I collectively have over 6k hours of print time. I’ve used Bambu Studio for the majority of that. Tried out Orca Slicer and didn’t see the need.

It (Orca) has it’s uses and place, but Bambu Studio isn’t an inferior product just because you don’t like it.

Why don’t you sell it now, buy yourself a Prusa, and move over to Printables? There wont be anything standing in your way with using Orca Slicer with their printers.

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And the opposite is also opinion.
The point is people should be able to choose the software they want to use with the device they own, removing that choice is a blatantly anti-consumer move.

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They would have still been able to use Orca Slicer. :man_shrugging:

It was also stated that Bambu connect would accept a gcode file, so it seems like you could use any slicer you wanted :man_shrugging:

You couldn’t even connect to it remotely with other slicers, but with Bambu connect there’s an easier way to send files to your printer, even if you’re using a slicer that didn’t have support for connecting to a Bambu printer to send a print file. :man_shrugging:

I don’t know what it matters to you at this point though; I mean your username is byeByeBambu, so. Byeeeeeeeeeeeeeee :wave:

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Yes you can still use Orca but it introduces hoops to jump through to do so. The but is the issue, I shouldn’t be jumping through any hoops at all to use my property with whatever software I see fit.

And yeah, my name is an indication of how badly this company has screwed up: I went from happily recommending a Bambu printer to anyone who asked me about printing to this being my username. What does that tell you about the company?

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Yeah and if I wanted to use ideamaker I’d have to jump through hoops, and Bambu connect isn’t even released yet. You’re gonna flood the valley with this river you’re crying me, but I’m still not moved. Hmm, am I just so cold hearted? Or maybe it’s because…

Doesn’t tell me anything about the company. It tells me you are already bent on hating Bambu, and your arguments don’t come from someone that wants to solve things. You’ve already got your foot out the door, and the rest of us are just waiting for you to leave.

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Being totally okay with artificial hoops being introduced to an already existing workflow on an already sold product is absolutely wild.

Stand up for your consumer rights, my man.

And if I was bent on hating Bambu, why would I have been constantly recommending them up until this change? I’m bent on hating stupid decisions, not the company. They reverse course on these anti-consumer practices and I’ve got no problem with them.

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Yeah, this has been the last 20 years in my industry. A constantly shifting and moving landscape where features come and go, depending on the client, their integrations, and the software packages they use, and the versions of those software packages. Keep crying me that river. Your tears hydrate me.

Using Bambu Connect is a trivial issue. You act like this is some huge burden, but like gawd damn dude. What is so difficult here? I don’t even see how the process would be all that much more than it is with the network connection plugin. You’re still handing the gcode off to be sent to the printer. Orca slicer would even hand the file off for you, so, what’s the problem?

Bambu isn’t obliged to wholly support every software package you may or may not want to use. They will accommodate things as best they can, but they are under no obligation to bend over backwards to support software that isn’t being developed by them, that they have no stake or claim in.

I’m sorry that Orca Slicer will have to adjust how it sends gcode to the printer, but if you want to go on and on like this, then why isn’t Bambu supporting ideamaker better? What about Prusa Slicer? Why isn’t Bambu doing more to support Prusa slicer?! I want to use Prusa Slicer! Where’s the network plugin for that? Huh?! HUH!?

What about Fusion? They have inbuilt support for 3d printer stuff, why isn’t Bambu doing more to support them? Why do I have to go through these hoops?! All these extra steps when there’s tools built right there within fusion to do this! Uggh, it’s so unfair.

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I do take issue with things that Bambu does and find fault. I feel for my fellow users that have to deal with these issues more directly. I think Bambu as a whole is what it is, but that’s not entirely fair to people that purchased into Bambu back before like Makerworld existed.

You know what else though? I also don’t like that the community I’m a part of got flooded with these 1-2 day old accounts, coming in and stirring up trouble and spreading FUD because a bunch of FOSS advocate types are hell bent against Bambu and will take any chance they can get to try and demonize the company because they hate things that aren’t open source, or whatever.

Oh man, or those within that crowd that sit there and trash talk on Bambu’s customer base because they like to print toys or whatever; like somehow they’re more important because they print “real” things.

I have little to no sympathy for these 1-2 day old accounts. If you don’t like that, or think I’m being unfair, maybe you should take that up with all the other people that came rushing in here trashing the place.

I doubt you or anyone that has a 1-2 day old account has any interest in having a real conversation with me.

I’m more confident I could get a fruitful conversation out of Olias, and that dude hates me. But I also have more respect for him and his opinion because despite our different views, he actually takes part in this community in a meaningful manner. I’m pretty sure Olias is a long term user too, that was here before Makerworld, so these changes have a more direct impact in that when Olias purchased his printers, this cloud stuff and ecosystem wasn’t part of the product. I think folks like Olias have a much greater claim to say it was unfairly changed. At some point though, Bambu grew into what they are now, and there’s little excuse to claim you didn’t know what you were buying into.

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I don’t care what your ‘last 20 years of industry experience’ has to say or what is going on with Fusion 360. I use my bambu labs printer in a way right now that is going to be more complex and involve more steps than it needs to for no purpose other than the company that sold it to me wanting to lock it down.
I, like many many other people, am sick of companies overstepping their bounds and thinking they still own what they sold me.
There is no defending that. Anyone that defends that is mad.

You can say it doesn’t affect your workflow so you don’t care, but to actively defend it? Yikes.
Blind loyalty to a company doesn’t get you anything, you’d think 20 years of experience would have taught you that.

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I don’t care about anything you have to say either. You’re a 2 old day account in here stirring up trouble, and I will argue with you on everything I can. I don’t even care how it relates to Bambu, I’m just sick of people like you coming in here trying to tell me how to think and feel.

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Again, judging feedback by how long someone has been on a company forum is about the worst metric I’ve ever heard.
News flash, most customers aren’t going to bother with these forums unless they have a reason to be here, like say the company making blatantly anti-consumer decisions regarding already sold printers and needing some pissed off customers to hopefully set them straight.

I’m not here to stir up trouble, I’m here to give feedback. :+1:
You seem to be dead set on defending practices that hurt the consumer though, so gonna go ahead and call it quits on this convo.

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Oh good, I was trying to get you to follow through on your username for a minute now. Byeeeeeeeeeeeeeeeeeeeeeee

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What a toddler. Alright, remembered to turn off email notifications this time. :v:

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Oh dude, nice, you came back.

I’m not much of a notifications dude. I do a personal check in.

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I fully appreciate that, the less centralised and more open a protocol is, the more friction in UX and the broader the support surface.

But they can offer that amazing UX to grandma without limiting the agency of advanced users over their own property, and that can be guaranteed while remaining closed source to protect IP.

The motives and incentives just needs to be in the right place.

If it’s about security, we have battletested protocols and best practices, if it’s matter of limited liability provide the sticker, and let us rip it off, just don’t lock us out.

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