Step Loss - Filament Change


Hy everyone,

I’m experiencing a recurring issue with my Bambu P1S printer.

During automatic filament changes, the printer appears to lose steps on the X-axis, causing the entire print to shift to the right and rendering the final piece unusable.

I’ve recorded a video of the filament change process and noticed that the shift occurs specifically during the purging of the new filament. At that moment, the print head makes a slight, unexpected movement to the right.

I’m not sure whether this is a mechanical issue, a firmware bug, or something related to the AMS settings. I would really appreciate any advice from someone who has faced a similar issue or has technical knowledge of the system.

I’ve attached the video for clarity.
I have an open ticket with Bambu, but it will take a while, and that’s why I’m asking for help.

Thanks in advance for your help.

Same result :

  • 01.08.01.00 downgrade to 01.07.00.00
  • Factory reset with 01.07.00.00.
  • Orca Slicer and Bambu Studio on 01.07.00.00
  • Direct 3mf from Makerworld.

Make sure that the print head can fully access the cutter in the front left corner. If there are restrictions such a too short of PTFE tube or some mode you added it will cause a step loss when filament change happens. Move the head manually into the front left corner to verify.

I checked and the cutter is new and work perfectly and the toolhead dont have restrictioms

Never heard of this device and the Wiki came to my rescue as someone who was interested.
This is a classic case of A Picture is Worth a Thousand Words
Filament cutter stopper replacement and tooth jumping repair guide

I am familiar with the part that is an internal part of the toolhead but 1000% had no idea about the stationary component whatsoever.
Learned something new today. :100: :+1:

1 Like

I think the Bambulab P1S uses a different system compared to the H2D; I would have to check.

I own a P1S and while the design is different, there is a cutter stopper. Almost impossible to locate.
If you bring toolhead to front left corner, you can find it. You need a light and look straight down by the cutter lever on the toolhead and you can find it.
Has a spring to keep it from snapping I assume.
I just took this picture.