Hello. I was just wondering, how long does it take to get a return label? I applied for the return on 2024-02-04 and haven’t received a return label yet.
I received a support ticket message saying,
I will apply for a label for you tomorrow
Best regards,
Bambulab Customer Team.
I received that on 2024-02-07 but Haven’t received a label or a response since then.
Creating support ticket message doesn’t get answered.
I’m on day 41 with this case and not posted the printer. Latest bambu lab customer support announcement that a ‘few’ are waiting longer than 1 week and shipping labels are issue to ‘most’ of users. Must be the unlucky few then
Created Ticket 5th of February to return.
18 days later:
First feedback 23rd of Febuary, asking if 3rd party can be used for return and inspection.
23 days later.
Today 17 March still no response on return label.
My prognosis: Getting return label in late March, Bambu Lab bankruptcy April. So loosing printer and money…
Could be worse I got a label that doesn’t work at post office lol tried 2 different ones on different time. Reply back to ticket to get a reply from bambu yesterday after 4 weeks oh can you maybe try another different post office. stupid… that’s all I can say