Not sure if this has already been suggested but here it goes…
@BambuLab … since purchasing my H2D, it has run almost non-stop. At different times, I’ve had to use refill filament instead of my preference of purchasing filament with a spool. Almost 50% of the refill filaments end up jamming in my AMS which causes me A LOT of frustration. So, here is my suggestion to Bambu Marketing:
If a customer ships back to Bambu (shipping cost paid by customer) empty spools, for each 10 spools Bambu will give the customer store credit of $25. The retail value of 10 spools is ~$90, so Bambu makes $$ on the exchange. PLUS, I suspect it would cause more customers to purchase more filament with spools (more profit for Bambu) and finally, since store credit is a retail value Bambu makes more profit again.
So basically, for every 10 spools a customer ships back, the customer gets a free spool of filament or can purchase other accessories. This will also reduce the number of filaments only offered as refill as Bambu will have more spools to reuse.