Support form broken

Hi, I tried to contact customer support via bblcs.s5.udesk.cn. When trying to submit the form an error is shown: “unknown mistake”.

{
   "exception":{
      "message":"unknown mistake"
   },
   "code_message":"unknown mistake",
   "code":"2000",
   "trace_id":"90be639b9475eb15525e9d94744a6a25"
}