Synchronizing device information timed-out

Bambu Lab X Series Bambu Lab X1C
1

Recently Im getting repeated “Synchronizing device information timed-out” errors that are delaying prints. Windows PC connected via Ethernet to switch that connects driect to X1c
Newest version of Bambu studios and X1C.

Any ideas what can be done ?

2

I keep having the same problem over wifi - eventually its able to print but syncing with ams etc takes many tries that all time out

3

Same here. Just started today. No SW updates that I’m aware of. Linux PC over WIFI.

4

same here on X1 C really strange

5

Pretty much always had it, just click retry and it works.

6

This has been happening to 1 or my 2 X1C printers pretty frequently. They are next to each other on the same wifi network. The refresh button does not solve it. I have to re-start the printer to eliminate this time-out. This hinders remote prints when access to the printer is limited.

7

EDIT: I found I can clear the error by power cycling my X1C, but this is really annoying and takes forever with 4 AMS units.

Same. Just started recently. X1C + 4 AMS over WiFi. After the error is displayed, I hit “Send” and everything works OK. Hoping Bambu will address this, as waiting for the time out message to appear is a workflow killer.

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8

Same issue on P1S no amount of switching computer and P1S on and off and rebooting and refreshing in studio helps

9

Any solution? Same problem at p1s

10

Had the same problem on the a1mini with the AMS lite. The solution that worked for me:
manually edit each of the 4 filaments using the touch screen on the printer. This clears the error.

11

Same issue here with one of my printers. I can print but I cant upload (“Send”) project to the printer or access content on microsd. Restarting the printer does not help.

I can see the content in my phone or directly on x1c screen. Seems to be something related to the Bambu PC software.

I will try to format the microSD and see if that helps.

12

I had the same issue. Seems to have been doing it on my X1C for the last couple of weeks. As the previous post said, just did a quick power cycle and that eliminated it.

13

Bonjour problème identique suite de la dernière mise a jour j éteins et rallume a chaque fois la x1c

14

Same problem here. I’ve been printing nonstop since November without a single issue. Now everything is fracked up. Can’t send models to a1-mini, BS can’t sync to my printer.

15

Any solutions? P1P “Synchronizing device information timed-out” error is killin me.

16

Not sure if this is a solution for others but after turning off and on the printer, Bambu Studio, unplugging the AMS, etc… I rebooted my wifi and things came back to working. Hopefully that may be a solution for someone else as well.

17

I got the exact same issue with my A1, it has been like this since a few days. It always shows the error message and it does not connect with my printer anymore to view the camera. Weirdly I can still send the print data.

18

I had the exact same issue.
I could my A1 + ams lite to print after waiting for a few.
Then it would not print the next time. I power cycled the printer, restart the bambulab studio with no luck.
I had the printer hooked to a internet only wifi. I switch to my “internal wifi” and it worked immediately…
It had been working for month before that.
What has changed is that I installed the latest firmware : Version 01.06.00.00（20250812）that was not working (had the 4th ams glowing white all the time and could not do anything) Then reverted back to Version 01.05.00.00（20250603）
I hope it helps anyone.

19

Thank you Hysteric, reverting back to the previous firmware helped.

20

I had the same issue on my A1. My fix was that I was not logged in on the printer (despite printing for a long time and not logging out). I thought I’d post here in case someone has similar problems - push the settings button on the printer screen (it looks like a diamond) and double check you are logged in. Before I did this I turned the wifi on the printer off and back on too if that changes anything.