Synchronizing device information timed-out

Recently Im getting repeated “Synchronizing device information timed-out” errors that are delaying prints. Windows PC connected via Ethernet to switch that connects driect to X1c
Newest version of Bambu studios and X1C.

Any ideas what can be done ?

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I keep having the same problem over wifi - eventually its able to print but syncing with ams etc takes many tries that all time out

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Same here. Just started today. No SW updates that I’m aware of. Linux PC over WIFI.

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same here on X1 C really strange

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Pretty much always had it, just click retry and it works.

This has been happening to 1 or my 2 X1C printers pretty frequently. They are next to each other on the same wifi network. The refresh button does not solve it. I have to re-start the printer to eliminate this time-out. This hinders remote prints when access to the printer is limited.

EDIT: I found I can clear the error by power cycling my X1C, but this is really annoying and takes forever with 4 AMS units.

Same. Just started recently. X1C + 4 AMS over WiFi. After the error is displayed, I hit “Send” and everything works OK. Hoping Bambu will address this, as waiting for the time out message to appear is a workflow killer.

Same issue on P1S no amount of switching computer and P1S on and off and rebooting and refreshing in studio helps

Any solution? Same problem at p1s

Had the same problem on the a1mini with the AMS lite. The solution that worked for me:
manually edit each of the 4 filaments using the touch screen on the printer. This clears the error.

Same issue here with one of my printers. I can print but I cant upload (“Send”) project to the printer or access content on microsd. Restarting the printer does not help.

I can see the content in my phone or directly on x1c screen. Seems to be something related to the Bambu PC software.

I will try to format the microSD and see if that helps.

I had the same issue. Seems to have been doing it on my X1C for the last couple of weeks. As the previous post said, just did a quick power cycle and that eliminated it.

Bonjour problème identique suite de la dernière mise a jour j éteins et rallume a chaque fois la x1c

Same problem here. I’ve been printing nonstop since November without a single issue. Now everything is fracked up. Can’t send models to a1-mini, BS can’t sync to my printer.

Any solutions? P1P “Synchronizing device information timed-out” error is killin me.

Not sure if this is a solution for others but after turning off and on the printer, Bambu Studio, unplugging the AMS, etc… I rebooted my wifi and things came back to working. Hopefully that may be a solution for someone else as well.