I just wanted to leave a note of thanks to Bambu Lab support. I had an issue with the hotend and they fixed me right up. I was initially so frustrated in not being able to print, but now I am a happy printer. I was happy to recommend Bambu to a friend who went ahead and purchased his first printer from Bambu Lab too.
Thanks again Bambu!
I hope everyone has a happy and safe Christmas! Happy printing!
Ha! I came here expecting sarcasm.
I’ve had good experience with them as well. Yes, response time was slow, but they did get my issue fixed, which is what counts.