I am also getting the ‘Cutter is stuck’ error message.
I have read through all the above, and no luck in fixing.
I’mm 99.9% sure I have all the cables connected & seated properly.
The fan does spin briefly when switched on, and I can manually turn the fan on via the fronty panel, so I’m pretty sure the filament cable is connected and seateed properly.
I cannot see how to access the rear of the lever to check the magnet is in place, how can I do that?
I have ordered a spare sensor cable, but likely not here for a week.
Had same issue. Removed and cleaned extruder and hot end. replaced. Still had issue. The first time, I think I did by pulling on the filament as I was heading to unload. After I put it back together was getting same issue. Turns out, the screw kind of underneath the cutter lever that is one of 3 for the extruder had not been screwed all the way in and was interfering. I may have to change my name to “User error,”
This worked, thanks! Bambu Lab support is a joke! Takes them days to get back to you on any issue. Bambu Lab, if you’re listening, your downfall will be because of your lack of customer support.
Check the cable from the cutter sensor. Sure enough, after a necessary cleaning from filament plugged up, and after days of looking here there and yonder, FINALLY checked the little 4 pin connector that I could not have MISSED… I had plugged it in too far to the right, missing 2 pins. Thanks People