Unable to control printer with firmware 01.08.02.00

I’m not able to load/unload/move the bed or head, refresh filament in the AMS using either the Handy app or Studio app on the P1S

All Iget is this error “Retrieving printer information, please try again later” in the studio and a simple “error” in the handy app

I power cycled the printer didn’t solve the issue
I factory reset the printer and that didn’t solve the issue
I uninstalled and reinstalled the apps and that didn’t solve the issue

I downgraded to v01.07.00.00 and now I’m able to control my printer/ams

What’s interesting is that I noticed I was not able to raise/lower the bed, move the head, load/unload filament, but I was able to at least refresh the filament in the AMS. Now I can’t do anything at all except send a print and view the camera.

Welcome to the forum!

01.08.02 introduced “authorization control”. Are you using the newest version of the app and Bambu Studio?

Yes. I have the latest version of everything. I also tried the beta version. I also forced it to reinstall the network plugin

Did you try going back to 1.08.01 before going back to 01.07.00?

Not yet. I needed to get a print started. I’m going to try and update back to the latest tomorrow to see if it was a firmware install glitch

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Gotcha. I stayed at 01.08.01 so I could keep using the Panda Touch. If that works and 01.08.02 doesn’t I think it’s got to have something to do with the authorization control.

Mine has been very odd too

I’m having the same issue. Same firmware. I didn’t try downgrading, but I did a factory reset on the printer as well as a clean reinstall of Bambu Studio. No change.

I’ve also been having this issue, I had to manually connect the printer but that helped