Still no answer from support yet. I will update y’all on that as it goes! 
2 Likes
I opened one as well… squeaky wheel and all that 
1 Like
just checked the mobile website and it works on iphone 14 pro
Also and uptick in reports of the website not working on downdetector
This started happening to me today. It works mostly on mobile but some parts of the site pop up with the error. Now if I go to their main site, the Store button just doesn’t work.
Site worked fine this morning EST USA using Chrome on multiple different networks. Now the USA store tries to open then generates this exception error.
Using ChatGPT 4.5 to analyze the errors in the chrome console says this:
" Yes, it’s very likely a server-side or application-specific JavaScript issue, especially given your findings:
- Works on Android Chrome: This indicates the problem isn’t with the content itself universally, but how it’s delivered or executed specifically in desktop Chrome (likely due to different code paths, caching, or how the application serves desktop/mobile requests).
- Call stack exceeded & React Error #423: Both strongly suggest the site’s JavaScript frontend has a logic bug (e.g., infinite loops, recursive parsing issues, problematic JSON).
Why is this probably server-side?
- Infinite loop on JSON.parse: The JavaScript file (
6744-5e9f25c9d5b3a524.js) could be receiving malformed JSON data from the backend API call on desktop browsers specifically. - React error #423 (Suspense rendering): This implies the website’s frontend React app tries repeatedly (and infinitely) to load/render certain data, possibly caused by incorrect or unexpected API responses.
- Device-specific behaviors: The server might serve different payloads or handle cookies/local storage differently based on the browser or device."
Disabling Javascript in Chome appears to resolve the error and allow into the store, but interactive components wont work.
So it is a javascript issue on the server side. At least how it is presented to desktop computers.
5 Likes
Same here. I can’t buy anything on the US store. It’s frustrating! I want to spend my money! 
3 Likes
I just created a support ticket and referenced the link to this forum link so they can see it’s not on the client side.
Hopefully they’ll fix the REACT code.
2 Likes
It’s working for me now
It’s working for me now (25 characters)
yes, appears fixed. working for me now as well. 
Still not working for me 
Same, if I manually disable JavaScript then the site loads.
Update: bruh
after I uploaded a video showing how it works by disabling JS
have they even read this thread? @BambuLab @SupportAssistant if you have, please respond to this thread, someone even posted the console log here