Can’t wait to get the P1P and use it. I really want to give good reviews and glowing postings about how wonderful this printer is. But, UPS is really harshing my mellow. So far, 8 days from LA to Denver. Supposedly they expect it to deliver in the next half-hour. They don’t like heavy boxes so they let them linger at each stage for 2 or 3 days. Don’t worry Bambu, I still like you, I just hate UPS.
I feel your pain, Im in NJ and both my p1ps and 5 out of 6 AMS units came from Texas or Cali and took like 7 days, BUT! I ordered a AMS 2 weeks ago and it came from Perth Amboy, NJ so im hoping there is a new warehouse for Bambu in my state. It took 1 1/2 days from order to my door step. I just ordered a P1S yesterday so fingers crossed that there really is a warehouse in my state now and that there are P1Ss there being shipped. I’m not looking foward to checking my tracking info for the next week and a half like a crazy ex girl friend.
Yay! Came today. Unboxing …
I ordered 26 days ago and still waiting for an X1C.
UPS delivered to the wrong address,12 days from date of order.
UPS declared the package lost after 12 more days of investigation, and credited BL.
BL has been unresponsive. I got one human email 7 days after submitting a ticket, looking into it. Another 7 days later and still nothing.
Incredibly disappointing performance from BL. I get UPS mistakes are beyond BL control. However, BL chose UPS, terrible reputation and all. At least get back to me and help fix the problem. BL has my money, has not delivered a printer, and won’t respond. I’m considering a fraud investigation with Visa to get my money back. BBB will also be notified if not resolved soon.
Come on BL, get your act together.
Me and my father both have Bambu products and every time we buy another printer we call it being bambuzled, but you my friend are getting bambuzled for real. Honestly for me UPS is the best out of all the shippers but things do happen. Now I know Bambu is WAY beind on their support, trying to catch up on perivious tickets, all the free filament and $50 off AMS promo codes people are trying to get, a new product release, and the people that never 3d printed a day in their lives buying a Bambu thinking its a click and print hobby…I couldnt imagine how many off the wall support tickets from new 3d printer users are in their cue. Imagine if the machine didnt do z off set by its self. I’m just trying to be funny but im sure there is a high number of user error tickets. I hope it works out for you, thats my biggest fear when waiting for any package to be delivered. I have a P1S that UPS is moving acrossed the US and anything can happen. BUT Amazon has spoiled me with fast relible shipping and great support. Truely I hope it gets strighted out…but if this is your first Bambu printer all this aggravation and pain will disappear when you get to experience the product.
I feel that. I ordered my P1P on July 11th and STILL haven’t gotten the printer. Haven’t heard from support in a week… it’s still stuck in shipping from CA and it’s been like 25 days.
I live in Castle Rock and was worried when I saw they ship UPS. From the history with them personally and at work, I always cringe when things get shipped through them. The Denver facility is soooo screwed up. You have my sympathy.
I had one item ship from California, arrive in Denver, and then move on to Kansas, then Georgia, then finally come back to Colorado. Go figure.
Somehow my P1S only took 1 day longer than was originally stated. That was a huge surprise.
I’m wondering if the recent delays were caused by the wage negotiations and the threat to strike. Got Potentially resolved last week.
Ya I’m wondering the same thing. I’m thinking mine might have been stolen though. Never left CA and I called UPS today and they said it was scanned and then just never left. They’re launching an investigation and Bambu FINALLY responded back to me saying they’re going to send a replacement form to me to hopefully have the printer resent.
I feel your pain.
I eventually got my printer after about 30 days. BL said they were going to send a replacement, then didn’t. They just waited. One day my original printer showed up, the one UPS declared lost. The timing looked like the replacement printer had arrived quickly, but it was actually the original shipment super late. UPS is the worst.
BL seemed to know the original shipment was back in play and didn’t tell me, based on comments in their email. Shipment of the replacement unit was delayed and quickly cancelled after delivery of the original. Knowing BL can work quickly when it’s in their best interest, but not in mine, makes me sad.
It typically took a week between support replies. I find it helped to send another response to the ticket if I hadn’t heard back in a few days.
BL was nice, just very slow and not much for detail or answering questions. I really don’t appreciate their apparently deliberate delay tactics. I got a free roll of PLA basic for my trouble in the end. BL got a number of complaints online during my long wait.
I hope your situation improves.