unfortunately my X1C TH board is broken. Opened a support ticket and received a replacement board. Unfortunately something seems to be wrong because hotend temperature is always < 10°C and filament sensor is triggered without loaded filament. Still waiting for an answer from support team, nothing happened so far. I’m a little bit annoyed because my printer is offline for over three weeks now.
To reach someone from the team here is rare, but they already stated a few weeks ago their support is not able to cover the huge amount of tickets. And it still applies to this day.