Where do you upload the config file with your model?

I have contacted you asking for this, I have received no response.

I have contacted you multiple times, almost all have gone unanswered.

Erm…

I have already uploaded the first without the required config because despite a handful getting the new option, I haven’t.

  1. My review units do not connect to the desktop or mobile apps which are required to create the correct format config file.
  • I have reached out to you and heard nothing.
  • I have posted here on the forum reaching out to you about it.

Despite you saying I have not reached out, which I have, despite you saying you respond, which you don’t.

  1. A handful of others have the UI shared by @Zammer3D, which many of the rest of do not have.
  • I have posted here on the forum reaching out to you about it.

Despite you saying you do this manually, evidence proves this is not true. Moreover, you have NEVER privately told me I have to submit models through you manually despite all your public information saying nothing about this manual process.

  1. The few who managed to submit their models required the config through the desktop and mobile apps using the new firmware I have asked for and have heard no response.
  • You knew I wouldn’t have been able to achieve this, you never told me when you sent the equipment or since.
  • You knew I didn’t have the latest firmware, you never told me when you sent the equipment or since.

You can’t suggest you would have done more if only I bothered to communicate with you when my many emails have gone unanswered.

From one of the only two emails I ever received despite sending many. This was at the end of March, the last time you responded.

Sorry for not getting back to you sooner

Your first words.

You also told me the forum is the only place you would bother to look at…

You’re very welcome to continue discussions in the forum

True to your word, you have not responded to anything from my emails and this response is disingenuous at best as it makes up things that are not true.

Also, can you explain how this (which you said doesn’t exist) does actually exist and is the opposite of how you said the process should work (from your reply above)?

For the avoidance of doubt, I HAVE reached out to get the update to the review boards so I can use them with the desktop and mobile apps.

Can I get the firmware upgrade?

You tell me if only I reached out and then admit you haven’t been responding to people.

Yet I remind you, you told me you would only provide further information in the public.

You’re very welcome to continue discussions in the forum

As I have shared elsewhere, I am trying really hard to promote this project as I genuinely believe it has legs and you are doing your utmost to stifle the enthusiasm I had.

I have ordered many sets and I am hopefully in the first batch to be sent, but, I have no idea if/when as no information has been shared to tell us any batches and which ones have been shipped and likely arrival times will be in each country.

As only reviewers have the units, you are saying you do not have the resources for even those few people. What on earth are you going to do when/if people receive their pledges?

Many of this will wish to upload. Given you promised to ship on the 15th (still no idea if you did), it should be just a few days before people receive them and start submitting their models, with many likely close to upload now.

This was a comment for Bambu Lab as a whole, but, you have to agree, you haven’t communicated well.

Most of the promised dates for things came and went and little or no acknowledgment of those failures materialised.

You promised me the standard remote would be available for me to print before April, That promise came and went, the public promise came and went. The wiki and other information was late, the shipping was delayed by a month, we found this out after the kickstarter campaign ended.

Don’t tell me you don’t hate to communicate when the evidence tells the truth.

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