Where is the help for using the forum software?

Sir/Madam/Ms - thank you so much! Achieved Basic user in 10 mins but did not find any new Topic tab. So the answer is click on an image that is completely uninterpretable as an unlock. Up until clicking on the bambu logo I never saw Post New Topic icon . . . soon as I did - there it is! 50 minutes after getting Basic User I found your post. Useless UI and yet again thx goes to a consumer - not the manufacturer.

Read on reddit that I need activity to be able to post; somewhat silly, but figure I’ll give additional comments on threads that look like they might have a lot of value add.

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Reddit is wrong. I really wish someone would correct that.

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To clarify ↑↑↑, “Entering” means “Viewing”, not posting. You don’t need to post anything at all.

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Why you have to post useless post to ask real question? Support tickets take weeks to answer.

Good job bambu lab?

You haven’t gain the required trust level to be able to make a new post, this link should help Understanding Discourse Trust Levels

There are at least five posts in this thread alone which explain why you DO NOT NEED TO POST A SINGLE THING to increase your trust level enough to create a new topic.

You just need to have some reading comprehension and review the existing posts before jumping into a conversation. Simply reading just the two posts immediately preceding your question would have provided your answer.

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Post for the posting of the aforementioned post

Perhaps try reading the post above yours?

Thank you! I finally advanced but it still isn’t showing. I also didn’t get the pm from discobot…

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Welcome to the forum!

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all I want to do is find my way to a lost support ticket or how to get to Bambu Handy

Welcome to the forum.

You will not be able to do anything with a support ticket here.

https://bambulab.com/en/download/app