I got the wireless charger hardware kit. Before proceeding further I tested the charging coil to ensure it would charge my phone. It would not. I tried different chargers, fast chargers, slow chargers. I tried on a galaxy s20 and an iPhone 12 mini.
There’s some kind of switch on the board I tried toggling in each configuration to no avail.
Is there anything else I’m missing or did I just get a defective unit?
I had the same issues and i reached out to Bambu support and after a bit of communication they are sending me a replacement.
How do you contact them? I’m having the same issue an unable to find the correct way of contacting them about my wireless kit that hasn’t worked straight out of the box. Thanks!
I’m facing the same problem my wireless charger isn’t working straight out of the box either.Before buying this, I actually tried making my own wireless charger after watching a lot of YouTube builds and learning about different types of wireless charging coils . I even managed to build one, but it took way too much time, so I decided to go with this kit instead thinking it would be plug-and-play. I tested with a QC 3.0 adapter and multiple cables, removed the phone case, and carefully aligned the phone but there’s still no charging indication at all. I also checked the connector and it seems properly seated. Everything seems correct on my end, so this looks more like a hardware issue than a setup mistake.