I ordered “Ceramic Heater - X1 Series” and " Thermistor - X1 Series". I should get 3pcs of each according to the specification in the shop …
… but I only got 1pc of each.
Have made a “General Inquiry” so I hope they will send the rest (2+2pcs) to me free at charge.
Saying which of the 6 Bambu stores you ordered from would have been helpful.
Only the EU store lists as packs of 3 priced at 14 euro. The US store lists singles at $5.
Strange and obviously a screw up that you only got singles.
Yes, it was the EU store I orderd from.
Thanks for checking how the other stores sells the parts.
I agree that it’s a screw up and hopefully it won’t be a problem to get missing parts free of charge.
You’ve already paid for them I reckon
Yes I have so I hope they send the missing parts ASAP.