I have a new X1 Carbon and it is not uncommon for the touch screen to freeze after a print or two. The only way to revive it is to switch the printer off and on again. Also probably related sometimes the print icons disappear leaving a blank space, though it is still possible to print the file.
I’m not keen on having to contantly hit the power off switch as it cannot be doing any good. A rummage on Google has drawn a blank.
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Odd problems. If you have an SD card inserted removed it as it might be causing the hang. Also a try a factory reset and see if either of those fix the problem.
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I use a SD card for transfering files so I will try removing it. I am reluctant to do a factory reset just yet as the printer is only a week old and working for the most part.
With my Ender 3 S1 Pro the latest update has made the use of SD cards stop printing files altogether, only WIFI works. So theres a similarity.
I was same issue, were you able to fix it?
Thanks
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I was sent a new display and now every thing is working perfectly. It took quite a while dealing with customer care but the problem was solved in the end. Good luck fixing yours
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Thank you so much for responding!
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Hi, when it was frozen, did everything else still work ? i mean if it was printing, did it keep printing ?
and were you able to connect to it through bambu handy ?
im having the same issue but the whole printer freezes completely
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It was quite a while ago and my memory is not what it used to be. The printer itself did not it was just that I did not have a clue what was hapening without the display.
just adding here… same problem and @JonRaymond solution worked for me, removing the SD card unfroze the machine.
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That solved my problem. Thanks a lot, JonRaymond! It was not only my printer screen freezing, but the head would make pauses as well, thus making printing quality a mess! I removed the SD card, and the printer is as good as new again.
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Any ideas on how to make it work with an SD Card?
My problems were about a year ago which I only solved by getting Bambu to send me a replacement panel, everything was fine after that. At some point I might try updating the firmware on the old faulty panel and see if that makes a difference. It was a very frustrating and annoying problem, good luck sorting it
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