I have 2 thoughts. On my X1C I had to install a ptfe guide on the tool head or I would get the same thing you are. Also, on a friend’s his filament sensor in the tool head was bad preventing the filament from loading all the way.
I have 2 thoughts. On my X1C I had to install a ptfe guide on the tool head or I would get the same thing you are. Also, on a friend’s his filament sensor in the tool head was bad preventing the filament from loading all the way.