X1C - Poor Camera Images - Pink

I am getting streaked images on videos from my camera. I’m not sure if it’s my internet connection or there is a hardware/software issue.

The streaks also occur in downloaded videos.
Please see attached stills.

Bambu Lab Camera Anti Pink: https://www.printables.com/model/373313-bambu-lab-camera-anti-pink/comments

His probelm has nothing to do withe pink lens flare effect.

There are some people here in the forum with the same issue. Its a hardware problem. Some cam modules dont like the heat and the CCD sensor throw out these images.

Good to know. I hadnt heard of that.

I had this exact problem when the chamber temp went above ~45°C. I filled out a support ticket and they sent me a new camera. It hasn’t arrived yet but so far the support experience has gone well.

Thanks for info everybody.

I received my warranty camera replacement 6 days after filling out the support form. Took only a few minutes to install and my pink fog is now gone!

It most likely uses s cmos

Mine is pinky too at 35 degres or simple PLA printing

I had this issue. A firmware update came out and the streaking disappeared. I don’t think the firmware fixed the problem, rather that the process and reset made it go away. But now, my streaks have reappeared. Does anyone know how to force a firmware upload? I’d like to go back a version and forward a version and see if it again cures the streak. I do have a replacement camera but I’d like to keep it in reserve if resets fix it.

Welcome to the forum.

Normally you can “downgrade” the firmware to a previous version with the Handy App.