X1C Won’t recognize filament in extruder

I’ve been having problems with the AMS just keeps trying and trying to load the filament. The pla gets all the way to the extruder and isn’t detected.

I eliminated the AMS and using a single spool and it’s still not detected. I then removed the tubing and tried putting the pla in from the top of the extruder manually. Still no dice. It won’t recognize the filament. I tried different filament no luck. It keeps telling me to feed the filament.

Do I need to change the extruder? Any other suggestions?

Thank you

Check the connection of the cable from the sensor. Otherwise you need a new Extruder Filament Sensor - X1 Series.

Unless it’s not the sensor but the extruder itself that creates this problem. My recommendation would be to purchase both: the sensor and the (hardened) extruder. If it proves to be only one of them, you’ve got yourself a spare part for later. If it’s both, then you’re covered, no more wait involved.

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