X1CC Failure with Heated Bed

I got my printer yesterday (11/22) - YAY
Its Dead On Arrival :frowning: BOO

Does anyone have any suggestions to confirm if the heated bed is borked or just has a bad connector

3 error messages related to heatbed sensors 1,2, and 3

The signal of heatbed force sensor 1 may be broken or have poor electric connection. [0300 0a00 0001 0002]
The signal of heatbed force sensor 2 may be broken or have poor electric connection. [0300 0b00 0001 0002]
The signal of heatbed force sensor 3 may be broken or have poor electric connection. [0300 0c00 0001 0002]

And one for the bed itself -
Homing Z Axis failed [0300 0400]

The Bed’s thermistor is returning 0c so, my diagnosis is one of these things -

  • The Bed/Thermistor are bad and Bambu needs to replace it.
  • The Bed connector isn’t correctly seated so the connection is bad.

My worries about fixing this are that I’ll need to remove the back panel and remove the void if removed sticker (I haven’t looked but others have said there is one).

Any ideas what to check?

I think you have a broken thermistor/load cell ribbon cable check out Bambu Lab Official User Group | Facebook

X1 Carbon Heated Bed Replacement