So, I had my first filament clog in the main extruder gears in the X2D. I had NO idea it would be so hard to get it out. And in the end, rather than COMPLETELY take it apart, I got the extruder removed from the main toolhead and applied some heat with a heat gun to soften the PETG filament enough to manually push the gears to extract the jammed filament. However, while taking the toolhead apart, and doing my best to follow some really ■■■■■■ instructions on the Bambu Lab wiki (primarily the 6 cables that need to be removed), I think I may have broken the socket that the left filament sensor ribbon cable slides into.
The wiki didn’t specify how to remove the cable, and I really wasn’t sure if it was lift perpendicular like the others, whether it required a lot of force or it should just slide out by itself, etc. I was doing my best to be gentle but was getting nowhere, so I gave the ribbon cable a medium amount of force backwards and slightly upwards (as a compromise?!) with the hex key and suddenly the ribbon popped out, but so did the black part that the ribbon was attached to. At first, I wasn’t even sure if anything had come off, as it was the first time I had opened the toolhead up and didn’t expect to have that happen.
The photos on the wiki are so low res and wide angle that I couldn’t for the life of me work out if a piece was missing and if so, how it is supposed to be positioned in there. It seems absolutely ridiculous that the best selling 3D printer manufacturer in the world has a wiki guide that we are relying on to deconstruct a fairly complex toolhead has 0.5 megapixel images where about 3/4 of the image realestate is comprised of the background and only a quarter is the toolhead itself.
I trawled google images trying to find high res close ups of this part of the toolhead and came up short too.
Anyway, it took me about 45 minutes of searching on the floor before I found that microscopic piece, but I can’t quite tell if I broke it or how it is supposed to sit (which way around the black plastic piece should be, whether the ribbon should sit over the top of the pins or under them, etc). I can’t get the ribbon cable to securely sit in the socket anymore and the black plastic piece keeps coming off despite me trying a large number of combinations of everything. It really isn’t remotely clear what the mechanism is that keeps the ribbon secure and the wiki doesn’t explain anything because it just seems to assume that nothing will go wrong and you will be experienced and just know.
I’m reasonably technical and practical and can usually figure these things out, but it has been a very frustrating process and I’ve spent half a day taking the toolhead apart, fixing the clog and then pondering how to get the ribbon cable back in securely and whether I’ve broken it or not.
Can anyone shed any light and, perhaps, provide some high res photos of what an intact and correctly seated black plastic ‘piece’ is supposed to look like? I can do my best to secure it in place or something if need be, but most of the ‘soft’ gluing options I might normally consider may be risky in a toolhead that reaches high temperatures during prints…



