Z-Axis Calibration Issue on X1E

Hi,

I am having issues with a brand new X1E.
I still haven’t been able to print with it once. I keep getting Errors 0300 400 073030, 0300-0d00-0002-0007 073230 and 0300 4000 141928, Z Axis Homing failed when starting prints.
No issues when I hit the Home Button, and no issues discovered when trying the Printer self-check.

When starting a print, the extruder also sounds like it’s slamming to the sides and back when homing, it almost sounds like it’s trying to go further than it’s supposed to.

I have followed the steps in the Wiki, and the firmware is updated.
What stumps me is that it’s only when trying to print, and not just when using the home button.
Any ideas?

Welcome to the forum.

Double check that all of the packaging material and screws have been removed from the printer.

The bed is able to move all the way up to the nozzle height? Double check that there is nothing underneath of the printer. The belts are open at the bottom and its possible that items could be restricting/jamming them.

With the printer powered off, removed the top lid and manually (slowly) move the print head to the front left and front right corners. The front right is where the machine homes. If anything is restricting the head from getting fulling into the corner it will have an incorrect home position and will cause the issues you are seeing.

Also double check you are slicing for the correct printer. Bambu Studio will throw an error if the incorrect printer is selected when sending a print but if transfering the print via SD card there are some version of the firmware that do not have this check.

Thanks for the welcome and the extensive answer!

The bed moves up to the nozzle with no issue, and it seems to go through the bed levelling process, which is why I am confused.

The printfarm I am at has had zero issues with their X1Cs, but I will double-check to make sure they removed all the packaging.

I followed all the steps here: Bambu Wiki Link , and I re-sliced the file and made sure it was on X1E.