As the title says, all of my presets for both Bambu Studio and OrcaSlicer have disappeared. When I go to the filament list, only Bambu Lab stock filament is listed. Same for the process configs. When I go to look at OrcaSlicer, it’s the same. All of my presets are gone.
So I looked in the configuration directories. All of my presets are still there, so I tried something different; I went and imported all of my configs from the configuration directories. Each item brought up a prompt like, "You already have a preset named “0.2 High Speed” (or whatever I called them) and it says, “Do you wish to overwrite?” so I said Yes every time. Then I go to look at the list and only Bambu Lab filament is listed.
I logged out of both packages and uninstalled and reinstalled Bambu Studio. Nothing. Same missing presets. Logged out and logged back in. No change. Import profiles. No change. Tried importing profiles saved in another directory (backups) and no change. The custom presets are all there in the configuration directories, but they’re not shown in Bambu Studio or OrcaSlicer.
I had a similar problem. While trying to fix it I turned on the sync setting in prefs and found out that was the wrong thing to do. It downloaded settings from the cloud and replaced local settings. Now I back up my profiles.
I am not positive what fixed it for me, but I think I reran the setup wizard from the help menu and somehow that made BS re-read the files and rebuild its cache or index or whatever it uses.
I turned these settings off. I had the same problem. I had to login in and out a few times to get it all cleared up and to keep the general settings and to remove even old presets. Then I added all my current custom presets back into the slicer with no more problems.
Thanks for the pointers! I got OrcaSlicer settings back, but Bambu Studio is being stubborn. I’ll play with Studio more tomorrow, but at least I have OrcaSlicer back to normal. Hope Bambu can straighten out the sync.
there’s an outage reported on bambu’s status page… I assume its related to that. Not incredibly impressed that printing presets get wiped if there’s a cloud outage
Turns out that I had selected my other printer (P1P) by accident. The settings only appeared with my X1C selected, and attempting to import the X1C settings into the P1P resulted in warnings that the setting files already existed. Hmm…
Presets are back now, which would indicate that must have been the reason. I hope we get some way of saving the presets offline. I mean, syncing is fine and all, but if there is a cloud outage, the presets should stop syncing, not disappear…
Bambu Lab really needs to work on improving off-line functionality to allow users to ride through service/site availability issues. I would hate to be in a position where I am unable to use my printers just because a web component fails.
I’m super happy with my printers, but I (and most likely every Bambu Lab printer user) have strong concerns about what will or does happen when one or more of Bambu Lab’s web components fail for any reason. In my case, a BL service outage prevented me from accessing my presets, even though they were still on my computer.
I get that BL wants to monitor every last thing I do with my printer, but said monitoring should be passive monitoring that doesn’t interfere with either my slicer software or my printer’s functionality if something fails on BL’s side. The current setup is definitely not passive, and the penalty for using LAN-only mode is a significant loss of functionality, such as not being able to use the printer’s camera for monitoring.
The present setup is most definitely active monitoring, and connectivity to BL’s servers is a link in the chain. My computer may be two feet from my printer, but print jobs and printer monitoring have to travel to BL’s servers and back again to work. And that’s fine when everything is up and running, but apparently that’s not always the case.
I just want to be able to open my slicer and print to my printer without wondering if a network/component failure thousands of miles away will prevent me from doing so.
The easy way is to go to the down arrow in the left top corner > help > show configuration folder > user > default > Then you will see the three folders > back them up this will save any custom settings you have.
Just wanted to add that you can easily back up the configs by copying the folders, but you’ll need to use the import menu item to re-add them if they disappear. Simply copying the folders back will not add them back.
It wouldn’t hurt to save all three folders, but there might not be anything in the machine folder if you didn’t make any changes to the nozzle profile. Filament is obviously for your filament profiles and process is for the main slicer settings ie quality, strength, speed etc…
Ah i see wgere i was thrown. Its a hidden file that didnt show via orca, then i changed it after that path you suggested. Now they show. So i should leave auto sync off or they get deleted is that right?
I have auto sync on right now, but I also routinely backup to NAS storage, so if the cloud starts to rain I’m still covered. That being said, I’ve seen posts by several users in this forum who had issues with auto sync… so sync at your own risk? If you only ever print stuff from one computer then I don’t think there’s any point in using autosync. To me autosync is intended for someone that has a work and a home computer and wants to be able send print jobs to their printer from either computer (or from their phone?).
